Retail · Contact details
Makro Springfield Contact Details
Phone 0860 600 999 or send a WhatsApp to 060 019 7747 to reach Makro Springfield. This is the Durban branch of Makro South Africa (a Massmart business in the Walmart group), trading from 90 Electron Road in Umgeni Business Park, KwaZulu-Natal.
Makro Springfield contact details at a glance
| Route | Details |
|---|---|
| Makro Springfield contact number (store finder) | 0860 600 999 |
| Makro Springfield WhatsApp (store finder) | 060 019 7747 |
| Makro Springfield email (store finder) | info@makro.co.za |
| Store address | 90 Electron Road, Umgeni Business Park, Durban, South Africa, 4001 |
| Contact centre hours | 8am to 5pm Monday to Saturday; 9am to 4pm Sundays and public holidays |
Official contact channels
There is no direct Springfield landline. Makro’s store finder gives the Durban branch the national 0860 600 999 number, WhatsApp on 060 019 7747 and info@makro.co.za, which match what the Contact Us page lists for online and general enquiries. Calls and chats land at Makro’s central contact centre, rather than a line inside the Electron Road store.
Agents answer from 8am until 5pm Monday to Saturday, and from 9am until 4pm on Sundays and public holidays. The centre shuts on Good Friday, Christmas Day and New Year’s Day and closes at 14H00 on the Day of Goodwill.
What Makro Springfield provides
Two Makro outlets operate at this Umgeni Business Park site: the main Makro Springfield store and Makro Liquor Springfield, which shares 90 Electron Road but keeps separate hours. Searching from outside KwaZulu-Natal? This Springfield is the one in Durban’s Springfield Park area.
Address and operating information
Postal code 4001 completes the Electron Road address. Doors open at 09:00 on weekdays here, half an hour after the 08:30 start at Makro’s Gauteng branches.
| Day | Makro Springfield | Makro Liquor Springfield |
|---|---|---|
| Weekdays | 09:00 to 18:00 | 09:00 to 18:00 |
| Saturday | 08:00 to 17:00 | 08:00 to 17:00 |
| Sunday | 09:00 to 16:00 | 10:00 to 15:30 |
| Public holidays | 9am to 4pm on weekdays and Sundays, 8am to 4pm on Saturdays | 9am to 4pm |
The main store does not trade on Christmas Day or New Year’s Day.
Support and escalation routes
Makro lists no escalation desk beyond the contact centre. If a Durban purchase goes wrong, write to info@makro.co.za with your slip details so there is a paper trail, or message 060 019 7747.
More retailers are listed in our retail section and the M retail directory.
Frequently asked questions
How do I contact Makro Springfield in Durban?
Use 0860 600 999, WhatsApp 060 019 7747 or info@makro.co.za; the branch has no separate phone line.
What time does Makro Springfield open?
09:00 on weekdays and Sundays, 08:00 on Saturdays.
Is Makro Springfield open on public holidays?
Yes, apart from Christmas Day and New Year’s Day. Holiday trading is 9am to 4pm, or 8am to 4pm when the holiday is a Saturday.
Sources
- Makro, Store finder (Makro Springfield entry): makro.co.za/pages/store-finder, read 2026-09-26
- Makro, Contact us: makro.co.za/pages/contactus, read 2026-09-26