Business · Contact details
Adobe Contact Details
To contact Adobe, call +27 10 002 3444 (Adobe South Africa office).
The Adobe South Africa office number is +27 10 002 3444, at The Campus, Twickenham Building in Bryanston, Johannesburg, but help with Adobe products and subscriptions is handled online through the Adobe Help Center and chat, not a local call centre. Adobe Inc. is the US software company behind Creative Cloud, Acrobat and Experience Cloud, and it serves South Africa through its Africa regional site.
For other companies, browse the business hub.
Adobe contact details at a glance
| Route | Details |
|---|---|
| Adobe South Africa office (EMEA, South Africa) | +27 10 002 3444 |
| Adobe South Africa office address | The Campus, Twickenham Building, Cnr Main & Sloane Street, Bryanston, Johannesburg, 2021 |
| Contact Adobe support (Africa) | helpx.adobe.com/africa/contact.html |
| Help with all Adobe products (Africa Help Center) | helpx.adobe.com/africa/support.html |
| Enterprise & business support | helpx.adobe.com/africa/contact/enterprise-support.html |
| Adobe Community forums | community.adobe.com |
| Account management (sign in) | account.adobe.com |
| Report security issues and vulnerabilities | helpx.adobe.com/africa/security/alertus.html |
| Report piracy | Adobe’s online piracy report form, linked from the Africa contact page |
| Media enquiries | adobe.com/news-room/pr-contacts.html |
Official contact channels
Adobe’s Africa contact page sends support questions to the Africa Help Center at helpx.adobe.com/africa/support.html, which covers all Adobe products, and to the Contact Adobe support page at helpx.adobe.com/africa/contact.html. For answers from other users, Adobe points you to the Adobe Community forums.
To manage your plan, billing or sign-in details, sign in at account.adobe.com.
The Africa contact page also prints sales numbers, but these are US toll-free (800-) numbers shared with Adobe’s US page and are not South African lines. South African buyers should buy online or use chat instead.
Other routes on the Africa contact page:
- Security issues and vulnerabilities: helpx.adobe.com/africa/security/alertus.html
- Piracy: the Report piracy form under Genuine software
- Media enquiries: adobe.com/news-room/pr-contacts.html
What this organisation provides
Adobe makes creative, document and marketing software, including Creative Cloud, Acrobat and Experience Cloud. South African customers are served by the Africa regional sites, adobe.com/africa and helpx.adobe.com/africa.
Address and operating information
Adobe lists its South African office under Europe, Middle East and Africa, South Africa, at The Campus, Twickenham Building, Cnr Main & Sloane Street, Bryanston, Johannesburg, 2021, telephone +27 10 002 3444.
Adobe’s corporate headquarters is at 345 Park Avenue, San Jose, CA 95110-2704, USA, telephone 408-536-6000. Adobe does not publish support hours for South Africa on the pages read.
Support and escalation routes
For enterprise and business accounts, support cases are opened by the organisation’s designated support delegates. Other enterprise users are told to sign in and contact their own admin. Use the Enterprise & business support page for these options.
Adobe does not publish a separate escalation line for South Africa. If the Help Center does not solve your problem, use the Contact Adobe support page and keep a record of your case.
Other companies starting with A are listed in the business directory, A listings.
Frequently asked questions
What is the Adobe South Africa contact number?
Adobe’s South African office in Bryanston, Johannesburg, is on +27 10 002 3444. Product and subscription support is handled online through the Adobe Help Center.
Where is Adobe’s office in South Africa?
The Campus, Twickenham Building, Cnr Main & Sloane Street, Bryanston, Johannesburg, 2021.
How do I contact Adobe support in South Africa?
Use the Africa Help Center at helpx.adobe.com/africa/support.html or the Contact Adobe support page at helpx.adobe.com/africa/contact.html. The Adobe Community forums are another option.
Can I call Adobe sales from South Africa?
The sales numbers on Adobe’s Africa contact page are US toll-free numbers, not South African lines. Buy online or use chat instead.
How do I get Adobe enterprise support?
Your organisation’s designated support delegates open support cases. Other enterprise users should sign in and contact their own admin.
Sources
- Adobe, Offices: adobe.com/about-adobe/contact/offices.html, read 2026-09-26
- Adobe Africa, Contact: adobe.com/africa/about-adobe/contact.html, read 2026-09-26
- Adobe, Contact Adobe support (Africa): helpx.adobe.com/africa/contact.html, read 2026-09-26
- Adobe, Enterprise support (Africa): helpx.adobe.com/africa/contact/enterprise-support.html, read 2026-09-26