Automotive · Contact details
Motorite Service Plan Contact Details
The Motorite service plan contact number is 087 312 1079, the same line for customer care and for logging a claim. Motorite administers the service plans sold under the MotoVantage group, and its contact details are published on the MotoVantage website.
Motorite’s own site, motorite.co.za, refused connections when we checked, so the details below come from motovantage.co.za. For Motorite’s other contact details, see the main Motorite contact details page.
Motorite service plan contact details at a glance
| Route | Details |
|---|---|
| Motorite customer care | 087 312 1079 |
| Motorite claims | 087 312 1079 |
| Customer self-service portal | selfservice.motovantage.co.za/login |
| Call-back form | motovantage.co.za/contact |
| Corporate address | MotoVantage House, Stonemill Office Park, 300 Acacia Rd, Blackheath, Johannesburg, 2195 |
Official provider route
MotoVantage’s service plan page shows that its plans are administered by Motorite. The MotoVantage contact page lists Motorite under both customer care and claims, with one number for both: 087 312 1079.
If you would rather be called, the call-back form on motovantage.co.za/contact lets you choose why you want to talk: requesting your policy documents, talking to a customer service agent, logging a claim, getting a quote or following up. Existing clients can also sign in to the Customer Self-Service portal at selfservice.motovantage.co.za/login.
SMART (087 312 1076) and Streamline (087 030 2090) are separate MotoVantage brands with their own lines. Do not use them for a Motorite plan.
Service plan support
A MotoVantage service plan covers the labour and the service items the vehicle manufacturer specifies for routine servicing: oil, oil filters, air filters, spark plugs, fuel filters, brake fluid and lubricants. Only approved dealers and qualified technicians are used. Plan holders also qualify automatically for 24-hour medical, legal, map and roadside assistance.
Common tasks:
- To log a claim, call 087 312 1079 or choose “Logging a Claim” on the call-back form.
- To get your policy documents, choose “Requesting my Policy documents” on the call-back form, or use Customer Self-Service.
- To follow up on an earlier query, choose “Following Up” on the call-back form or call customer care.
Eligibility and policy requirements
To qualify for a service plan, the car must be less than 15 years old and have an odometer reading under 350,000 km. No price list is published: prices are quoted individually through the Quick Quote or the call-back form, where you can choose “A Quote”.
Escalation route
MotoVantage does not publish a separate escalation line for Motorite plans. Use customer care on 087 312 1079 or the “Following Up” option on the call-back form, and keep your policy details and any reference number to hand.
For other car service plans and motor companies, browse the automotive hub or the automotive directory M to N listings.
Frequently asked questions
What is the Motorite service plan contact number?
Call 087 312 1079. MotoVantage lists it as the Motorite number for both customer care and claims.
How do I claim on my Motorite service plan?
Call 087 312 1079, or choose “Logging a Claim” on the call-back form at motovantage.co.za/contact.
Can my car get a service plan if it is old?
The car must be less than 15 years old with fewer than 350,000 km on the odometer.
Why can I not open motorite.co.za?
The site refused connections when we checked. Motorite’s contact details are published on the MotoVantage group site instead.
Sources
- MotoVantage, Contact: motovantage.co.za/contact, read 2026-09-27
- MotoVantage, Service plans: motovantage.co.za/service-plans, read 2026-09-27
- MotoVantage, Home page (Customer Self-Service): motovantage.co.za, read 2026-09-27