Ford Midrand Contact Details

Ford Midrand’s telephone number is 010 595 0974, and the dealership is at 317 16th Road, Midrand, Halfway House, Johannesburg. It is a Hatfield Motor Group dealership, and the details below come from the dealership’s own site, fordmidrand.hatfieldgroup.co.za, read on 6 September 2026.

Two official Ford sources publish Ford Midrand, and they do not agree. Ford South Africa also lists the branch in the Ford Approved dealer directory, where the number, the street address and the Friday hours are different. The dealership’s own page is the one to use.

Ford Midrand contact details at a glance

• Telephone: 010 595 0974
• Address: 317 16th Road, Midrand, Halfway House, Johannesburg
• Sales and service hours: Monday to Friday 07:00 to 17:30, Saturday 08:00 to 13:00, Sunday closed

The dealership publishes no e-mail address. Written contact goes through the form on its contact page, which carries a department selector – General, New Sales, Used Sales, Service, Parts or Finance. Choosing the department is what routes the message, so a service booking sent as a General enquiry takes the long way round.

What the Ford directory says instead

• It does not print a number at all. The listing shows a Reveal Number button, the usual sign of a call-tracking line rather than the branch switchboard.
• It gives the address as corner New Road and 16th Road, Randjespark, Midrand, 1685.
• It shows Friday as 08:00 to 13:00, while the dealership’s own site shows Friday running to 17:30 like the rest of the week.
• It publishes a named salesperson’s mailbox rather than a departmental one, so that address is not repeated here.

A tracked number normally still reaches the dealership, but it is provisioned by the directory and can be retired without warning; the Friday discrepancy is the more practical problem, because it is the difference between arriving at four in the afternoon and finding the doors open or shut. Call 010 595 0974 and ask before you drive out.

Where the branch sits

Ford Midrand is a Hatfield Motor Group dealership. The group publishes a dealer-network page at hatfieldgroup.co.za, but that page does not list Midrand among its named dealers – the branch is reached through its own subdomain instead. If a group-level query gets no answer, go back to the branch line rather than assuming the dealership has closed.

Three things the branch cannot do

• Warranty policy decisions and goodwill outside the warranty sit with the Ford Customer Relationship Centre on 0860 011 022, not with the dealer.
• Finance account queries belong with Ford Credit or with whichever bank wrote the agreement.
• Recall checks are done against the VIN through Ford South Africa’s recall pages before you book the car in.

Frequently asked questions

What is the Ford Midrand contact number?

010 595 0974, from the dealership’s own site. The Ford directory shows only a Reveal Number button, a call-tracking line that can be retired without warning.

Where is Ford Midrand?

317 16th Road, Midrand, Halfway House, Johannesburg. The Ford directory gives a different address, corner New Road and 16th Road, Randjespark, Midrand, 1685; the dealership’s own page is the one quoted here.

What are Ford Midrand’s trading hours?

Monday to Friday 07:00 to 17:30, Saturday 08:00 to 13:00, closed Sunday. The Ford directory shows Friday ending at 13:00; the dealership’s own site shows Friday to 17:30, so call before driving out late on a Friday.

What is Ford Midrand’s email address?

The dealership publishes none. Written contact goes through the contact form, where choosing the right department (General, New Sales, Used Sales, Service, Parts or Finance) routes the message.

Who handles a Ford warranty query?

Not the dealer: warranty policy decisions and goodwill outside the warranty sit with the Ford Customer Relationship Centre on 0860 011 022. Recall checks are done against the VIN through Ford South Africa’s recall pages.

Sources

• Ford Midrand dealership page, fordmidrand.hatfieldgroup.co.za, read 6 September 2026
• Ford Approved dealer directory entry for Ford Midrand, ford.co.za (read 6 September 2026)
• Hatfield Motor Group dealer-network page, hatfieldgroup.co.za