Automotive · Contact details
VW Westgate Contact Details
VW Westgate trades as Bidvest McCarthy VW Westgate in Roodepoort, and the switchboard is 087 256 5926, with WhatsApp on 082 093 7887. Two different websites carry its name, and only one of them currently works, which is worth knowing before you go looking for its details online.
VW Westgate contact details at a glance
- Switchboard: 087 256 5926
- WhatsApp: 082 093 7887
- Working dealer website: westgate.mccarthyvw.co.za
- Book a service in real time through the dealership listing
The switchboard is an 087 number rather than an 011 Johannesburg landline. An 087 number is non geographic, so it is billed as a standard call from anywhere in the country rather than at a local rate, and it gives no clue to where the branch actually is.
The older vwwestgate.co.za address no longer serves the dealership. It returns a Website Unavailable notice from the platform provider that hosted it, so any contact details you find cached against that domain should not be trusted. The live site is westgate.mccarthyvw.co.za, and the group dealership page is the more reliable source of the two.
Where VW Westgate is and when it opens
The address is Bonny Doone Road, Horizon View, Roodepoort, with a postal address of P.O. Box 37637, Roodepoort, 1724. Sales hours are Monday to Friday 07:30 to 17:30 and Saturday 08:00 to 13:00, closed on Sunday.
What VW Westgate offers
The branch covers new Volkswagen sales, used and demo vehicles, trade ins, servicing, parts and fleet. It offers real time online service booking, which is the practical way in given that the switchboard is a shared 087 line and can queue.
VW Westgate and Bidvest McCarthy
Westgate is a Bidvest McCarthy dealership and a juristic representative of McCarthy (Pty) Ltd under FSP 6852. Raise a problem with the dealer principal at the branch first. If it is not resolved, a dispute about a vehicle sale, a service or a repair goes to the Motor Industry Ombudsman of South Africa on 0861 164 672. Where the complaint concerns advice given on finance, insurance or a service plan sold at the dealership, the FAIS Ombud on 012 762 5000 is the correct body rather than the motor ombudsman.
Frequently asked questions
What is the VW Westgate contact number?
The switchboard is 087 256 5926. It is a non geographic 087 line, so it is billed as a standard call from anywhere in the country rather than at a Johannesburg local rate.
Does VW Westgate have a WhatsApp number?
Yes, 082 093 7887.
Where is VW Westgate?
Bonny Doone Road, Horizon View, Roodepoort (postal address P.O. Box 37637, Roodepoort, 1724).
What are the VW Westgate trading hours?
Sales run Monday to Friday 07:30 to 17:30 and Saturday 08:00 to 13:00, and the branch is closed on Sunday.
Is vwwestgate.co.za still the dealer’s website?
No. It returns a Website Unavailable notice from the platform provider that hosted it, so details cached against that domain should not be trusted. The working site is westgate.mccarthyvw.co.za.
How do I complain about VW Westgate?
Start with the dealer principal at the branch. If it is unresolved, the Motor Industry Ombudsman of South Africa handles a vehicle, service or repair dispute on 0861 164 672, and the FAIS Ombud on 012 762 5000 handles complaints about finance, insurance or service plan advice.
Sources
- Bidvest McCarthy VW Westgate dealership page: mccarthy.co.za/dealership/bidvest-mccarthy-vw-westgate/45
- Dealership website: westgate.mccarthyvw.co.za
- Motor Industry Ombudsman of South Africa: miosa.co.za