Banking & Finance · Contact details
Investec Contact Details
The main Investec contact number in South Africa is 0860 110 161, the 24/7 global Client Support Centre (CSC) for client emergencies and support. From outside South Africa, call +27 11 286 9663. For general queries and the Johannesburg head office in Sandton, Investec lists +27 11 286 7000. Existing clients also have dedicated contact numbers for Private Banking, Wealth & Investment, Personal Cash Investments, Business Banking, Investec Life and other business units. Investec’s South African contact page does not publish a WhatsApp number or a general customer care email address and instead provides an online query form.
Investec contact numbers and customer care
| Business unit (existing clients) | Local | International |
|---|---|---|
| Private Banking | 0860 110 161 | +27 11 286 9663 |
| Wealth & Investment | 0861 003 020 | +27 11 290 8820 |
| Personal Cash Investments | 0860 468 468 | +27 11 291 6001 |
| Business Banking | 0800 282 828 | +27 11 290 8826 |
| Investec Life | 0860 443 443 | +27 11 291 3934 |
| Corporate solutions | +27 11 286 7000 | |
| Investec for Intermediaries | 0860 33 55 77 | |
| Home Affairs at Investec Sandton | +27 11 291 0909 | |
| Client emergency contact | +27 11 286 9663 | |
| All other queries | +27 11 286 7000 |
For day-to-day customer care, use the number for the Investec business unit that holds your account. Private Banking clients use 0860 110 161 in South Africa, while Wealth & Investment, Personal Cash Investments, Business Banking and Investec Life each have separate local and international numbers. For all other queries, Investec lists +27 11 286 7000.
Investec 24 hour call centre, help line and CSC number
The Investec help line and CSC number is 0860 110 161 in South Africa, or +27 11 286 9663 from abroad. “CSC” means Investec’s global Client Support Centre. Investec states, “When you call, we answer. 24/7.” The centre is the contact route for client emergencies and support.
The same CSC contact details are used when a card is lost or stolen or when there is suspected fraud on an account. Investec says clients can block an Investec card immediately in the Investec App, or call 0860 110 161 in South Africa or +27 11 286 9663.
If your phone is stolen, Investec says you can remove it under Settings > Devices in Investec Online. Alternatively, call the CSC on +27 11 286 9663 and ask for the device to be delinked. Investec also notes that phone calls to Investec Bank may be recorded to verify information and meet regulatory requirements. Having your Investec account number ready can help the bank locate your profile.
Investec email address and online contact
Investec’s South African contact page does not list a general email address. Instead, it provides a “How may we assist you?” online form for people who want to become a client, existing clients with a query and people with another type of query.
Existing clients using the form select the account type their query relates to. The listed options include Private Banking, Wealth & Investment International, Personal Cash Investments, Business and Commercial Banking, Investec Life, Corporate & Investment Banking, Intermediaries and My Investments. Clients can also use the Investec Private Client App by logging in with an Investec ID and password.
Does Investec have a WhatsApp number?
Investec’s South African contact page lists telephone numbers, its online form and the app, but it does not publish a WhatsApp number. If you receive a WhatsApp message claiming to be from Investec, do not share passwords, one-time PINs or card details. To check the message through Investec’s published contact route, call 0860 110 161.
Investec head office and offices in South Africa
Investec’s South African head office is at 100 Grayston Drive, Sandown, Sandton, 2196. The Johannesburg telephone number for general queries is +27 11 286 7000. Investec also lists offices in Pretoria, Cape Town, Stellenbosch, Paarl, Tyger Valley, Knysna and George.
| Office | Address | Telephone |
|---|---|---|
| Johannesburg (head office) | 100 Grayston Drive, Sandown, Sandton, 2196 | +27 11 286 7000 |
| Pretoria | Corner Atterbury and Klarinet Streets, Menlo Park, Pretoria, 0081 | +27 12 427 8300 |
| Cape Town | 14 Dock Road, Victoria & Alfred Waterfront, Cape Town, 8001 | +27 21 416 1000 |
| Stellenbosch | Office 401, 4th floor, Mill Square, 12 Plein Street, Stellenbosch | +27 21 809 0700 |
| Paarl | Polo Family Offices, Polo Way, Val de Vie Estate, Paarl, 7646 | +27 21 809 0770 |
| Tyger Valley | 4th floor, Avanti Towers North Block, 35 Carl Cronje Drive, Bellville, 7530 | +27 21 416 1100 |
| Knysna | TH24/25 Long Street Ext, Thesen Harbour Town, Knysna, 6571 | +27 44 302 1800 |
| George | 27 York Street, George, 6529 | +27 44 803 6300 |
For searches such as “Investec bank Pretoria”, the listed Pretoria office is at Corner Atterbury and Klarinet Streets, Menlo Park, Pretoria, 0081, with telephone number +27 12 427 8300. Investec also has offices in the Eastern Cape, KwaZulu-Natal, the Free State and Mpumalanga, including Gqeberha, East London, Durban, Pietermaritzburg, Bloemfontein and Mbombela. Their details are provided on Investec’s “Our offices” page.
Investec Asset Management contact details
Investec Asset Management is no longer part of Investec. It was demerged on 13 March 2020 and listed separately as Ninety One on 16 March 2020, with Investec keeping a minority stake. Asset management clients must contact Ninety One directly because the Investec contact numbers on this page do not serve those accounts.
Investec sponsorship, careers and ATM queries
- Sponsorship requests: Investec’s South African Sponsorships page describes its sponsorships but publishes no sponsorship email address or proposal form. Use the “How may we assist you?” form on the Contact Us page or call +27 11 286 7000.
- HR and careers: Investec’s Careers pages publish no HR phone number or email address. Applications go through the online vacancies listings.
- Investec ATM near me: Investec does not publish an ATM locator on investec.com. For card or cash queries, call the CSC on 0860 110 161.
Investec complaints, whistleblowing and fraud contacts
- Complaints: use the “Compliments, suggestions or complaints” feedback option on Investec’s Contact Us page. Investec also publishes financial services Ombudsman information on its legal pages.
- Whistleblowing: to report unethical conduct anonymously, call Investec’s independent KPMG-managed line, 0800 204 698 (toll-free), or use www.thornhill.co.za/kpmgfaircallreport. Investec says this line is not for complaints.
- Suspected fraud on your account: call the client emergency line, 0860 110 161 or +27 11 286 9663.
Investec Bank is a division of Investec Bank Limited, registration number 1969/004763/06, and a registered credit provider, NCRCP9.
Frequently asked questions
What is the Investec contact number in South Africa?
The main Investec contact number for Private Banking clients and Client Support Centre assistance is 0860 110 161. For general queries, Investec lists +27 11 286 7000.
What is the Investec customer service number?
Investec uses different customer service numbers for different business units. Private Banking uses 0860 110 161, while the contact table above lists separate numbers for Wealth & Investment, Personal Cash Investments, Business Banking and Investec Life.
What is the Investec CSC number?
CSC stands for Client Support Centre. The South African CSC number is 0860 110 161 and the international number is +27 11 286 9663.
Is the Investec call centre available 24 hours?
Yes. Investec describes its global Client Support Centre as available 24/7. Call 0860 110 161 in South Africa or +27 11 286 9663 from outside South Africa.
What is the Investec email address in South Africa?
Investec’s South African contact page does not list a general customer care email address. It directs queries through the “How may we assist you?” online form instead.
Where is Investec’s head office in South Africa?
Investec’s head office is at 100 Grayston Drive, Sandown, Sandton, 2196. The general queries number is +27 11 286 7000.
How do I contact Investec Asset Management?
Investec Asset Management was demerged in March 2020 and now trades separately as Ninety One. Asset management clients must contact Ninety One directly.
Does Investec have a sponsorship email address?
No. Investec publishes no sponsorship email address. Use the “How may we assist you?” form or call +27 11 286 7000.
Sources
- Investec South Africa Contact Us page, including “Useful numbers for existing clients”, investec.com/en_za/welcome-to-investec/contact-us, read 14 September 2026
- Investec Our offices, Gauteng offices and Western Cape offices pages, investec.com, read 14 September 2026
- Investec Help and support page, investec.com/en_za/legal/help-and-support, read 26 September 2026
- Investec Banking security page, investec.com/en_za/banking/banking-security, read 26 September 2026
- Investec Corporate Profile March 2020 (demerger of Ninety One), investec.com, read 26 September 2026
- Investec warrant supplement IVC307 (100 Grayston Drive office address), investec.com, read 26 September 2026
- Investec Sponsorships and Careers pages, investec.com/en_za, read 26 September 2026