Banking & Finance · Contact details
Standard Bank Contact Details for Countries
Standard Bank’s country contacts start with Standard Bank of South Africa Limited on +27 11 636 9111 and information@standardbank.co.za; each other country has its own banking entity, number and email, listed below. The list comes from the Global Footprint tab of Standard Bank Corporate and Investment Banking’s contact page, which names the group’s banking entity in each market, trading as Stanbic in several of them.
These country contacts are for reaching Standard Bank in a specific country. South African personal banking customers should use Standard Bank’s South African customer care channels instead.
Standard Bank country contact details at a glance
| Route | Details |
|---|---|
| South Africa: Standard Bank of South Africa Limited | +27 11 636 9111; information@standardbank.co.za |
| Angola: Standard Bank de Angola S.A. | +244 923 190 888; customer.support@standardbank.co.ao |
| Botswana: Stanbic Bank Botswana Limited | +267 398 7801; cccbw@stanbic.com |
| Cote d’Ivoire: Stanbic Bank representative office | +225 21 22 34 00 |
| DRC: Standard Bank RDC SARL | +243 99 606 0060; serviceclient.drc@standardbank.cd |
| Egypt: Representative Office | +2 (0) 2 4618500 |
| Eswatini: Standard Bank Eswatini Limited | +268 2517 5300; ccc-swaziland@standardbank.co.za |
| Ethiopia: Representative Office | +251 116 673 263 |
| Ghana: Stanbic Bank Ghana Limited | +233 302 651 789; customercare@stanbic.com.gh |
| Kenya: Stanbic Bank Limited | +254 203 268 888; customercare@stanbic.com |
| Lesotho: Standard Lesotho Bank Limited | +266 2221 2220 |
| Malawi: Standard Bank Malawi Limited | +265 88 592 0001; CIBClientServices@standardbank.co.mw |
| Mauritius: Standard Bank Mauritius | +230 402 5000; clientservices@standardbank.mu |
| Mozambique: Standard Bank Mozambique | +258 2132 9777; linhadocliente@standardbank.co.mz |
| Namibia: Standard Bank head office | 061 294 2126 |
| Nigeria: Stanbic IBTC Bank Plc | 0201 422 8855; IBenquiries@stanbicibtc.com |
| South Sudan: Stanbic Bank Limited | +211 09 1021 0300 |
| Tanzania: Stanbic Bank Tanzania Limited | +255 783 780077; tanzaniaccc@stanbic.com |
| Uganda: Stanbic Bank Uganda Limited | +256 312 224 600; cccug@stanbic.com |
| Zambia: Stanbic Bank Zambia Limited | +260 211 370000-4; zambiacallcentre@stanbic.com |
| Zimbabwe: Stanbic Bank Zimbabwe Limited | +263 479 920 051; zimccc@stanbic.com |
| USA: Standard New York, Inc. | +1 212 407 3800 |
| USA Representative Office | +1 212 407 3840 |
| China: Standard Advisory (China) Limited | +86 10 6649 6888 |
| UAE: DIFC Branch | +971 4 3021 000 |
| Isle of Man: Standard Bank Isle of Man Limited | +44 1624 643 643 |
| Jersey: Standard Bank Jersey Limited | +44 1534 881 188 |
| United Kingdom: Standard Advisory London Limited | +44 20 3167 5000 |
Standard Bank contact details for countries at a glance
Every number in the table is the one the group’s Global Footprint page gives for that country’s entity, and most African entities also list a customer email. Numbers are shown as Standard Bank writes them.
Where no email is shown, the footprint page lists only a phone number for that office. The full list, with addresses, is on the Global Footprint contacts page at corporateandinvestment.standardbank.com/cib/global/contact-us/global-footprint.
What Standard Bank provides across countries
The footprint page lists 21 African markets plus the USA, China, the UAE, the Isle of Man, Jersey and the United Kingdom.
- Trading as Stanbic: Botswana, Cote d’Ivoire, Ghana, Kenya, South Sudan, Tanzania, Uganda, Zambia and Zimbabwe. In Nigeria the bank is Stanbic IBTC Bank Plc.
- Representative offices: Egypt, Ethiopia and the US office at 540 Madison Avenue. The US representative office states that it is not a bank, branch or depository institution.
- UAE: The Standard Bank of South Africa Limited (DIFC Branch), Al Fattan Currency Tower, Dubai.
- Offshore and advisory: Standard Bank Isle of Man Limited, Standard Bank Jersey Limited, Standard Advisory London Limited and Standard Advisory (China) Limited.
Where the South African entity sits and its hours
The footprint page gives Standard Bank of South Africa Limited’s address as 3 Simmonds Street, Johannesburg, 2001. The wider Standard Bank Group office used elsewhere on the CIB contact page is 5 Simmonds Street, with a separate group number, so use the South African entity’s details above when you are dealing with the South African bank. Operating hours are not listed for the country offices.
Standard Bank is a licensed financial services provider under FAIS and a registered credit provider, NCRCP15.
Who to call for a cross-border Standard Bank matter
Each country entity handles its own customers, so start with the number and email for the country where your account or deal sits. The group does not publish a cross-border escalation line on the footprint page. For South African banks, browse the banking and finance hub or the banking directory S listings.
Frequently asked questions
What are the Standard Bank contact details for other countries?
Each market has its own entity and number, for example Stanbic Bank Kenya on +254 203 268 888 or Standard Bank Namibia head office on 061 294 2126. The full list is in the table above.
Is Stanbic the same as Standard Bank?
Yes. In Botswana, Cote d’Ivoire, Ghana, Kenya, South Sudan, Tanzania, Uganda, Zambia and Zimbabwe the group trades as Stanbic, and in Nigeria as Stanbic IBTC Bank Plc.
What is the Standard Bank international number for South Africa?
The footprint page lists +27 11 636 9111 for Standard Bank of South Africa Limited, with information@standardbank.co.za.
Does Standard Bank have an office in Jersey or the Isle of Man?
Yes. Standard Bank Jersey Limited is on +44 1534 881 188 and Standard Bank Isle of Man Limited is on +44 1624 643 643.
Sources
- Standard Bank CIB, Global Footprint contacts: corporateandinvestment.standardbank.com/cib/global/contact-us/global-footprint, read 2026-09-26
- Standard Bank CIB, Contact us: corporateandinvestment.standardbank.com/cib/global/contact-us, read 2026-09-26