Banking & Finance · Contact details
Standard Bank CIB Contact Details for Solutions
The Standard Bank CIB foreign exchange desk is on +27 11 415 4619 and forex@standardbank.co.za, and the Money Markets desk is on +27 11 415 8232; for any other solution, call CIB on 0860 123 000 or email information@standardbank.co.za. Standard Bank Corporate and Investment Banking (CIB) is Standard Bank Group’s wholesale arm, and its “Our Solutions” contact page lists contacts by solution area: Global Markets, Investment Banking, Transaction Banking and Client Coverage.
Standard Bank CIB solutions contact details at a glance
| Route | Details |
|---|---|
| Standard Bank CIB contact (local) | 0860 123 000 |
| Standard Bank CIB contact (international) | +27 10 249 0423 |
| General email | information@standardbank.co.za |
| Foreign exchange enquiries | forex@standardbank.co.za |
| Forex desk: global risk exposure and management needs | +27 11 415 4619 |
| Money Markets desk (Global Risk and Exposure) | +27 11 415 8232 |
| Money Markets email | StandardbankFXMM@standardbank.co.za |
| Money Markets fax | +27 11 415 8234 |
| Standard Bank Group switchboard | +27 11 636 1061 |
| CIB solutions contacts page | corporateandinvestment.standardbank.com/cib/global/contact-us/our-solutions |
| Head office | Standard Bank Group, 5 Simmonds Street, Johannesburg, 2001 |
Which CIB desk publishes a shared line
Most entries on the CIB solutions page are named specialists with their own email links. Only two desks publish shared lines:
- Foreign exchange: enquiries to forex@standardbank.co.za; for global risk exposure and management needs, the forex desk is on +27 11 415 4619.
- Money Markets: the Global Risk and Exposure desk is on +27 11 415 8232 and StandardbankFXMM@standardbank.co.za. The desk fax is +27 11 415 8234.
For every other solution area, start with the general CIB line: 0860 123 000 locally, +27 10 249 0423 from outside South Africa, or information@standardbank.co.za. The Standard Bank Group switchboard is +27 11 636 1061.
What Standard Bank CIB provides
CIB’s solutions span global markets, investment banking and transaction banking, supported by advisory and research.
Global Markets
Desks listed: Foreign Exchange, Structuring, Credit Trading, Equity Derivatives, Exchange Traded Products (1nvest), Interest Rate Trading and Structuring, Money Markets and Commodities.
Investment Banking
Areas listed: Advisory, Capital Markets, Corporate Lending, Specialised Finance, Structured Capital, Project and Infrastructure Finance, and Sustainable Finance.
Transaction Banking
The CIB solutions page lists country heads for 19 African markets, plus Trade and Balance Sheet Management, Financial Institutions and Investor Services, and Payments.
Where Standard Bank CIB is and its operating hours
Standard Bank Group’s head office is at 5 Simmonds Street, Johannesburg, 2001, Gauteng. CIB does not publish operating hours for these desks. Standard Bank is a licensed financial services provider under FAIS and a registered credit provider, NCRCP15.
Escalation when a CIB desk does not route you correctly
CIB does not publish a separate escalation line for its solution desks. If the general line does not route you correctly, use the Group switchboard on +27 11 636 1061 or the named contact for the solution on the CIB solutions page. Retail banking customers should use Standard Bank’s personal and business banking channels rather than CIB.
For other banks, see the banking and finance hub or the banking directory S listings.
Frequently asked questions
What are the Standard Bank CIB contact details for solutions?
Call 0860 123 000 (or +27 10 249 0423 from abroad) or email information@standardbank.co.za. The forex and Money Markets desks have their own lines.
What is the Standard Bank forex desk number?
CIB lists +27 11 415 4619 for global risk exposure and management needs, and forex@standardbank.co.za for foreign exchange enquiries.
How do I contact Standard Bank Money Markets?
Call +27 11 415 8232 or email StandardbankFXMM@standardbank.co.za. The desk fax is +27 11 415 8234.
Is Standard Bank CIB the same as my personal bank account?
No. CIB is the wholesale arm serving governments, large corporates and financial institutions; personal customers use Standard Bank’s retail channels.
Sources
- Standard Bank CIB, Contact us: corporateandinvestment.standardbank.com/cib/global/contact-us, read 2026-09-26
- Standard Bank CIB, Our Solutions contacts: corporateandinvestment.standardbank.com/cib/global/contact-us/our-solutions, read 2026-09-26