CARE is an international humanitarian organisation working in poverty relief and development.
We could not confirm an official website for an organisation trading under this name, so no number is published here. An unverified number sends people to whoever happens to answer it, which is exactly the mechanism behind contact-detail fraud, and in financial services that risk is at its highest.
Check the NPO number before donating. A registered non-profit has one issued by the Department of Social Development, and a section 18A tax receipt requires separate SARS approval.
This page covers how to contact Care South Africa in South Africa. The details below were taken from the official Care South Africa contact page rather than from any third-party directory.
ContactDetails.co.za is an independent directory. We are not Care South Africa and cannot act on your behalf. Everything on this page is a routing aid so you reach the right official channel quickly.
Care South Africa contact numbers
We could not identify an official source for an organisation trading under this name. There is no website we could confirm belongs to it, so there was nothing official to read a contact number from.
We have deliberately not published a number here. An unverified number is worse than none: it sends people to whoever happens to answer it, which is exactly the mechanism behind contact-detail scams.
Self-service options before you call
- Check the organisation’s own official website, which carries the current contact details.
- Calling outside peak times. Monday mornings and the hour after 17:00 are usually the worst for South African contact centres.
What to have ready before you call
- A clear one line summary of what you need resolved.
- Your account, order or reference number if you already have one.
- The identity document or account holder details, since most South African providers verify who you are before discussing an account.
- Dates, amounts and any error message exactly as it appeared.
- A pen and paper for the reference number. Ask for one every time, because without it a follow up call starts from nothing.
Checking a non-profit before you give
- A registered non-profit has an NPO number issued by the Department of Social Development, and it should provide it on request without hesitation.
- A section 18A receipt for a tax deduction requires separate SARS approval, and the receipt must carry the approval number. Not every registered NPO has it.
- Pay into a bank account in the organisation’s registered name, never a personal one and never from details in a forwarded message.
- Fraudulent appeals appear within hours of every disaster, using copied logos and near-identical account numbers. Confirm details on the organisation’s own site or by telephone.
- Organisations working with children must screen staff against the National Child Protection Register, and a reputable one will say so when asked.
Registered non-profits are listed with the Department of Social Development. An organisation that cannot produce an NPO number or an account in its own name has answered the question.
Complaints and escalation
If a first call does not resolve the matter, escalate through the organisation’s own office, in writing. Where someone is in immediate danger that is an emergency, and the South African Police Service on 10111 is the first call.
Keep a short written log of each contact: the date, the channel you used, the name of the agent and the reference number. Most non-profit complaint processes ask for exactly that history, and having it ready is usually the difference between a fast resolution and starting over.
Avoiding fake Care South Africa contact numbers
Contact details for well known South African brands are a common target for impersonation. Numbers that look official appear in search ads, social media replies and cloned websites, and the person answering is not Care South Africa.
- Reach Care South Africa through the official site at its official website rather than through a number in a search advert or a social media reply.
- Care South Africa will never ask you for your full card number, PIN, CVV, online banking password or a one time PIN. Nobody legitimate needs those to help you.
- Treat any caller who creates urgency, asks you to install remote access software, or asks you to move money to a safe account as fraudulent, and end the call.
- If you are unsure whether a call was genuine, hang up and dial the official number yourself rather than calling back a number the caller gave you.
Related contact pages
Frequently asked questions
What is the Care South Africa contact number?
We do not publish one, because we could not confirm a number on an official source. Numbers do circulate on directory sites, and we do not republish those.
How do I know a Care South Africa number is genuine?
Check it against the official site at its official website. A number that only appears in a search advert, a social media reply or a third-party directory should not be trusted for anything involving your account, your money or your identity document.
What should I do if nobody resolves my query?
Ask for the complaint reference and the escalation path on your first call, then follow the escalation route described above. Keep the dates, agent names and reference numbers, because every formal complaint process will ask for them.
Can ContactDetails.co.za resolve this for me?
No. We are an independent directory, not Care South Africa, and we have no access to your account. Everything here is a routing aid so that you reach the correct official channel with the right information in hand.
Is there a cost to calling these numbers?
South African 0860 and 0861 numbers are charged at a share-call or standard rate depending on your provider, and 0800 numbers are toll free from a landline. Calls from a mobile are billed at your own operator’s rate, so check your plan if cost matters.
Contact routes on this page were checked against official sources on 23 August 2026. If you find a detail that has changed, the official source is always the authority.