Betting & Entertainment · Contact details
Computicket Contact Details
The Computicket contact number is 0861 915 800, open Monday to Saturday from 08:00 to 20:00, and the support email is info@computicket.com. Computicket is the South African ticketing platform that sells event tickets, bus tickets, flights, airtime and vouchers, and accommodation from one website, computicket.com, and through stores.
Computicket contact details at a glance
| Route | Details |
|---|---|
| Customer contact centre | 0861 915 800 |
| Call centre hours | Monday to Saturday, 08:00 to 20:00 |
| General enquiries and support email | info@computicket.com |
| Online contact form | computicket.com/contact |
| Find a store (in-store ticket outlets) | computicket.com/find-a-store |
| Head office | Computicket House, Greenacres Office Park, Cnr Victory and Rustenburg Roads, Victory Park 2195 |
| facebook.com/Computicket | |
| X (Twitter) | x.com/Computicket |
| instagram.com/computicket |
Computicket’s three official contact channels
- Phone: the customer contact centre on 0861 915 800, Monday to Saturday from 08:00 to 20:00. Use this for urgent booking problems.
- Email: info@computicket.com, for general enquiries and support.
- Contact form: the “Send Us a Message” form at computicket.com/contact, where you choose email or mobile as your preferred contact method.
Computicket aims to answer all enquiries within 24 to 48 hours on business days. The official site runs on computicket.com.
Computicket’s contact form warns customers never to include ID numbers, banking or card details, passwords or OTPs in a message, and says Computicket will never ask for these. Treat anyone who asks for them in Computicket’s name with suspicion.
What Computicket sells and where
One Computicket account covers several kinds of booking. The site’s main sections are:
- Events
- Buses (Computicket bus tickets)
- Flights
- Airtime and vouchers
- Stay (accommodation)
Tickets can also be bought in store. The official Find A Store page lists the outlets that sell Computicket tickets; its site also references Shoprite tickets and Checkers vouchers.
Computicket head office and call centre hours
Computicket’s head office is at Computicket House, Greenacres Office Park, Cnr Victory and Rustenburg Roads, Victory Park 2195. The call centre on 0861 915 800 is open Monday to Saturday from 08:00 to 20:00. For a store near you, use the Find A Store page on computicket.com.
Booking, refund and lost ticket problems
Work through these steps in order:
- Find your booking online: log in or sign up at computicket.com with the same email address you used on the booking confirmation. You can then view and manage all your past transactions.
- Not resolved online: send the contact form (choose email or mobile as your preferred contact method) or email info@computicket.com. Expect a reply within 24 to 48 business hours.
- Urgent: call 0861 915 800, Monday to Saturday, 08:00 to 20:00.
Whichever route you use, have the booking reference or the email address you paid with ready before you contact the call centre, the form or the mailbox; it is the one detail every channel needs to find your transaction.
Computicket does not publish a separate escalation line or a separate Computicket Travel number; bus and flight queries use the same contact centre and email.
Frequently asked questions
What is the Computicket contact number?
The Computicket call centre number is 0861 915 800, open Monday to Saturday from 08:00 to 20:00. It handles event, bus, flight and booking queries alike.
What is the Computicket email address?
Email info@computicket.com for general enquiries and support. Computicket aims to reply within 24 to 48 hours on business days.
Where is Computicket’s head office?
Computicket House, Greenacres Office Park, Cnr Victory and Rustenburg Roads, Victory Park 2195.
How do I get my Computicket bus ticket or event tickets again?
Log in or sign up at computicket.com with the email address you used when you paid. You can then view and manage all your past transactions.
Can I buy Computicket tickets at Shoprite or Checkers?
Computicket sells tickets in store as well as online, and its website references Shoprite tickets and Checkers vouchers. Use the Find A Store page on computicket.com to see which outlets sell tickets.
Sources
- Computicket, Contact us: computicket.com/contact, read 2026-09-26
- Computicket, Find A Store: computicket.com/find-a-store, read 2026-09-26