People searching for Hollywood contact details in a betting context are almost always looking for Hollywoodbets, the South African sportsbook. This page sets out which legal entity actually stands behind the brand, where it is licensed and how to reach it. Everything below was read from the operator own website and its published business information on 31 August 2026.
Official contact channels
- Telephone: +27 87 353 7634
- Helpline email: [email protected]
- Head office: 6 Tetford Circle, La Lucia, KwaZulu-Natal, 4034
Be careful with numbers attributed to Hollywood on directory sites. While checking this page, a long digit string on the operator website turned out to be part of a JavaScript file path rather than a telephone number – the kind of thing that ends up republished elsewhere as a support line. The number above is the one the operator publishes as its own business telephone.
What this organisation provides
The business trades publicly as Hollywoodbets and has operated since 2000. Its own legal notice states that Hollywood Sportsbook is the licensed betting operator, and that all bets are subject to Hollywood Sportsbook prescribed terms and conditions of trading. That distinction matters: if you are naming the business in a formal complaint, a legal letter or a bank dispute, the licensed operator is the entity to name, not the consumer brand.
The offering covers sports betting, horse racing, lucky numbers, and casino and instant-win games. Deposits are accepted in South African rand, and the operator publishes EFT, voucher and cryptocurrency among its accepted payment methods – worth knowing, because the payment route you used determines how a disputed deposit or withdrawal can be traced.
Address and operating information
The registered head office is at 6 Tetford Circle, La Lucia, KwaZulu-Natal, 4034. The business is licensed province by province rather than nationally, and it publishes the following licensing authorities:
- Gauteng Gambling Board
- Western Cape Gambling and Racing Board
- KwaZulu-Natal Gaming and Betting Board
- Limpopo Gambling Board
- Mpumalanga Economic Regulator
Different licences cover different provinces and different products, which is the single most useful thing to understand before complaining. A betting complaint is handled by the provincial board that licensed the product in the province where you placed the bet – not by a national body, and not necessarily by the board nearest the KwaZulu-Natal head office.
Support and escalation routes
Raise an account, payout or bet-settlement dispute with the operator first, in writing to [email protected], and keep the reference along with screenshots of the bet and your account balance. Provincial boards will ask for those.
If it is unresolved, escalate to the provincial licensing authority from the list above that covers where you placed the bet. The National Gambling Board oversees the national framework and can direct you to the correct provincial regulator if you are unsure which applies.
For gambling that has stopped being under control, the operator publishes the independent counselling service on every page of its site:
- South African Responsible Gambling Foundation, toll-free counselling: 0800 006 008
- WhatsApp: send the word Help to 076 675 0710
That counselling line is free, independent of the operator and confidential. No person under 18 may gamble in South Africa.
Sources
- hollywoodbets.net published business information, legal notice and licensing statement, read 31 August 2026