Betting & Entertainment · Contact details
Hollywood Contact Details
If you are looking for the Hollywood contact number, you almost certainly mean Hollywoodbets, the South African betting brand whose own help pages refer to its outlets as “Hollywood branches”. The Hollywood contact number for customer support is 087 353 7634, and the Hollywood email address is HWHelpline@hollywoodbets.net. To place a bet by phone, the Phone A Bet number is 087 353 7633. Hollywood does not publish a WhatsApp customer support number. All of these details were read from the help pages on hollywoodbets.net on 14 September 2026.
Hollywood numbers to call
| Reason for calling | Number | Notes |
|---|---|---|
| Account, deposit, withdrawal or verification problem | 087 353 7634 | Hollywoodbets customer support |
| Placing a bet over the phone | 087 353 7633 | Phone A Bet only; one digit away from support |
| Sending FICA documents by fax | 086 673 2627 | Copy of your ID |
| Head office landline (PAIA manual) | 087 353 8930 | Not a customer support line |
| Gambling problem counselling (SARGF, independent) | 0800 006 008 | Toll-free, not for account queries |
All of Hollywood’s own numbers are 087 and 086 landline-style numbers. Hollywoodbets does not publish a mobile or cellphone number for customer care, so a “Hollywood mobile number” shared on social media or in a message is not one you can check against the official site.
Hollywood email address
The main Hollywood email address in South Africa is HWHelpline@hollywoodbets.net, which Hollywoodbets names on its Contact Us, FICA and deposit help pages. Use it when you want a written record, for example for a missing deposit, a delayed withdrawal or a FICA submission. Hollywoodbets’ other published mailboxes each have one job:
- helpdesk@hollywoodbets.net: customer and account queries, as named in the Hollywoodbets privacy policy
- selfexclusion@hollywoodbets.net: help with excluding yourself from betting
- hwinfo@hollywoodbets.net: questions about the privacy notice
- compliance@hollywoodbets.net: PAIA and POPIA requests for information
Is there a Hollywood WhatsApp number that works 24 hours?
No. Hollywoodbets does not list a WhatsApp number for customer support anywhere on its help pages. The number people usually find when they search for a Hollywood WhatsApp number is 076 675 0710, printed in the footer of every Hollywoodbets page. That number belongs to the South African Responsible Gambling Foundation, an independent organisation that offers free counselling for gambling problems. It cannot help with a bet, a payout or a locked account.
What Hollywood does offer is a Live Chat button on its website and app, and Hollywoodbets says customers can contact it at any time. It does not publish call centre hours. If someone contacts you on WhatsApp claiming to be a Hollywood agent and asks for a fee to release winnings or for your login details, that is not a process Hollywoodbets publishes.
Hollywood helpline and call centre
The word “helpline” is used for two different things on Hollywoodbets’ site. HWHelpline@hollywoodbets.net and 087 353 7634 are Hollywood’s own customer helpline for account problems. The gambling helpline, 0800 006 008, is the SARGF’s toll-free counselling line, also reachable at helpline@responsiblegambling.org.za. Choose the one that matches your problem: an account issue goes to Hollywood, and a gambling habit that has become hard to control goes to the SARGF.
When you call the Hollywood call centre about money, have your account number, the cellphone number registered to the account, and the reference, date, time and amount of the transaction ready. Hollywoodbets’ deposit help page directs unallocated deposits to the same number and email.
Visiting a Hollywood branch
Hollywood branches are betting outlets where you can place bets and hand in documents. Hollywoodbets’ FICA page says a copy of your ID can be handed in at any Hollywood branch, faxed to 086 673 2627 or emailed to HWHelpline@hollywoodbets.net. Individual branch phone numbers are not listed on the help pages, so account questions about a branch go through customer support on 087 353 7634. Head office is at 6 Tetford Circle, La Lucia, KwaZulu-Natal, with postal address PO Box 74234, Rochdale Park, 4034.
If Hollywood does not resolve your complaint
Complain to Hollywoodbets first, in writing, and keep the reference. Bets are settled under Hollywood Sportsbook’s terms and conditions of trading. If the dispute stays unresolved, the regulator is the gambling board of the province that licensed the business you used, for example the Gauteng Gambling Board on 011 581 4800, the KwaZulu-Natal Gaming and Betting Board on 031 583 1800 or the Western Cape Gambling and Racing Board on 021 480 7400. The National Gambling Board, on 086 722 7713 or info@ngb.org.za, also handles national self-exclusion forms. The full list of boards, plus deposit, withdrawal and FICA detail, is on our main Hollywoodbets contact page.
Sources
- Hollywoodbets Contact Us, FICA, How to Make a Deposit, Responsible Gambling and Gambling Boards help pages, hollywoodbets.net, read 14 September 2026
- Hollywoodbets Customer Privacy Policy and PAIA Manual, hollywoodbets.net, read 14 September 2026