Betting & Entertainment · Contact details
Hollywoodbets Contact Details Durban
The Hollywoodbets Durban CBD branch is at 439 Dr Pixley Kaseme Street, Durban, and its number is 087 353 0038 (+27 87 353 0038). The branch belongs to Hollywoodbets South Africa, a licensed betting operator founded in 2000 with its head office at 6 Tetford Circle, La Lucia, KwaZulu-Natal.
For account, withdrawal and online betting queries, the national Customer Support line is 087 353 7634. For Hollywoodbets’ full list of numbers, see the main Hollywoodbets contact details page.
Hollywoodbets Durban contact details at a glance
| Route | Details |
|---|---|
| Durban CBD branch | 087 353 0038 |
| Durban CBD address | 439 Dr Pixley Kaseme Street, Durban CBD, Durban |
| Durban CBD hours | Monday to Saturday 07:00 to 18:30; Sunday 08:00 to 17:00 |
| Customer Support | 087 353 7634 |
| Customer Support email | HWHelpline@hollywoodbets.net |
| Phone A Bet | 087 353 7633 |
| Withdrawals Department | withdrawals@hollywoodbets.net |
| FICA documents fax | 086 673 2627 (fax only) |
| Self-exclusion | selfexclusion@hollywoodbets.net |
| Disputes / PAIA-POPIA requests | compliance@hollywoodbets.net |
Official branch contact route
For questions about the Durban CBD branch itself, call it directly on 087 353 0038. For anything to do with your Hollywoodbets account, use the national lines:
- Customer Support: 087 353 7634 or HWHelpline@hollywoodbets.net.
- Phone A Bet: 087 353 7633.
- Withdrawal queries: withdrawals@hollywoodbets.net, 087 353 7634, or Live Chat on the website.
- Self-exclusion: selfexclusion@hollywoodbets.net, 087 353 7633, or Live Chat.
Location and operating information
The Durban CBD branch at 439 Dr Pixley Kaseme Street is open Monday to Saturday from 07:00 to 18:30 and on Sunday from 08:00 to 17:00.
Other Hollywoodbets branches in the Durban area, from the Hollywoodbets branch list:
| Branch | Address and phone |
|---|---|
| Bluff | Shops 16 to 19, Daytons Shopping Centre, 884 Bluff Road (next to Spar), Bluff: 087 350 4708 |
| Pinetown | 18 Kings Road, Pinetown: 087 350 4701 (Monday to Saturday 08:00 to 18:00; Sunday 08:00 to 17:00) |
| Chatsworth Centre | 13 Joyhurst Street, Chatsworth, 4092: 087 350 4707 |
| Isipingo | Shop 7, 8 and 9, Palm Centre, 112 Phila Ndwandwe Road, Isipingo Rail, 4110: 087 362 7003 |
| Malvern | 141 Main Rd, Malvern, Queensburgh: 087 350 4706 |
| Phoenix | Shop 3, 1st Floor, Redbro Centre, 16/22 Parthenon Street, Phoenix: 087 256 0678 |
| Springfield Park | 126 Intersite Ave, Springfield Park: 087 362 6994; take-away line 031 263 2073 |
| Stonebridge | 1st floor, Shaikh Centre, 9-12 Shortbridge Place, Stonebridge, Phoenix, 4068: 087 362 7007 |
| Verulam | 39 Ireland Street, Verulam: 087 362 7013 |
| Finishing Post | 15 Mitchell Crescent, Greyville, Durban, 4001: 031 309 4920 (daily 09:00 to 18:00) |
| Greyville Racecourse | 150 Avondale Rd, Greyville, Durban, 4001: open on race days only, no phone listed |
The Springfield Park branch opens until 20:00 on Fridays and Saturdays. The branch list files the Brackenham and Shelly Beach branches under Durban, but Brackenham is at Richards Bay and Shelly Beach is on the South Coast, so they are not included here.
Services at this location
The branch list gives these facilities at Durban CBD: a toilet, a bar, a smoking section, wheelchair access, slot machines, self-help terminals, WiFi and air conditioning.
You can hand in your FICA documents (a copy of your ID) at any Hollywoodbets branch, including Durban CBD. You can also fax them to 086 673 2627 or email them to HWHelpline@hollywoodbets.net. No one under 18 is permitted to gamble.
Parent organisation and escalation
Hollywoodbets South Africa’s head office is at 6 Tetford Circle, La Lucia, KwaZulu-Natal, 4034. The company says it is licensed by the Gauteng Gambling Board, the Western Cape Gambling and Racing Board, the KwaZulu-Natal Gaming and Betting Board, the Limpopo Gambling Board and the Mpumalanga Economic Regulator.
To lodge a dispute, email a brief summary of the dispute, with your account number and contact details, to compliance@hollywoodbets.net. For help with problem gambling, the South African Responsible Gambling Foundation counselling line is 0800 006 008, or WhatsApp 076 675 0710.
For other betting operators, browse the betting and entertainment hub or the betting directory listings.
Frequently asked questions
What is the Hollywoodbets Durban contact number?
The Durban CBD branch number is 087 353 0038. For account queries, call Customer Support on 087 353 7634.
Where is Hollywoodbets in Durban CBD?
The branch is at 439 Dr Pixley Kaseme Street, Durban CBD.
What are the Hollywoodbets Durban CBD opening hours?
Monday to Saturday from 07:00 to 18:30, and Sunday from 08:00 to 17:00.
Can I hand in FICA documents at a Durban branch?
Yes. Hollywoodbets accepts FICA documents at any branch. You can also fax them to 086 673 2627 or email HWHelpline@hollywoodbets.net.
Sources
- Hollywoodbets, Branches: hollywoodbets.net/content/branches, read 2026-09-25
- Hollywoodbets, Info and help: hollywoodbets.net/content/info-help, read 2026-09-25
- Hollywoodbets, Home page organisation details: hollywoodbets.net/, read 2026-09-25