Hollywoodbets Polokwane is a licensed betting branch in the centre of town. Hollywoodbets publishes its branch details on its own sports blog rather than on the betting site, and the branch listing prints a telephone number and a fax number side by side.
Local channels
- Telephone: 015 297 5015
- Fax: 086 674 3943
- Branch listing on the Hollywoodbets sports blog under Limpopo branch locations
Only the 015 number is a voice line. The 086 number beside it is the branch fax and will not connect if you dial it expecting to speak to someone. Hollywoodbets publishes no email address for the branch, so the telephone number is the direct route.
Two other numbers appear across the Hollywoodbets site and are easy to mistake for branch contacts. The toll free 0800 006 008 line and the WhatsApp number 076 675 0710 belong to the South African Responsible Gambling Foundation, which is an independent counselling service, not a Hollywoodbets desk.
Address
97 Church Street, Polokwane, at coordinates -23.90283, 29.44789. The branch is open 09:00 to 18:00 daily, which means seven days a week on the same hours rather than reduced weekend trading. Parking is street parking only, so allow time in the town centre.
Services at this location
The branch takes bets on soccer, Lucky Numbers and horse racing, and it houses slot machines and limited payout machines, Betgames Africa and the Ithuba national lottery. It sells top up vouchers and offers Wi-Fi to customers.
What the branch does not have is worth knowing before you travel. There is no restaurant, no licensed bar, no ATM on site and no computers for free browsing. If you need cash to bet with, draw it before you arrive.
Parent organisation
The branch trades under Hollywood Sportsbook, a licensed betting operator. Its Limpopo operation is licensed under book number 007-LGB for Polokwane, issued on 1 April 2015, and each Hollywoodbets entity is licensed by the gambling authority of the province it trades in rather than nationally.
That determines where a complaint goes. Raise a dispute with the branch manager first, then with Hollywoodbets. If it is unresolved, the Limpopo Gambling Board is the licensing authority for this branch and the body that handles complaints about a licensed operator in the province, with the National Gambling Board above it. For a gambling problem rather than a service complaint, the Responsible Gambling Foundation counselling line above is the right route, and it is free and confidential.
Sources
- Hollywoodbets Polokwane branch listing: blog.hollywoodbets.net/branch-locations/limpopo-hollywoodbets-branches/polokwane-limpopo-hollywoodbets-branch/
- Hollywoodbets licensing information: hollywoodbets.net
- National Gambling Board: ngb.org.za