Hollywoodbets publishes two telephone numbers that look almost identical and do entirely different things. Customer support is 087 353 7634; Phone A Bet is 087 353 7633 — one digit apart. Customer support handles accounts, withdrawals, verification and complaints. Phone A Bet is a betting service, for placing a wager over the phone rather than resolving a problem with your account. Misdialling by a single digit puts you in the wrong queue entirely, so check the last digit before you call. Alongside those, Hollywoodbets runs a live chat inside its site and app, which is generally the fastest route for an account issue, and publishes an email helpline for anything needing a written record. One number on its pages belongs to nobody at Hollywoodbets at all, and it is explained below. All details come from the Hollywoodbets contact page.
Official contact channels
- Customer support: 087 353 7634
- Customer support email: [email protected]
- Phone A Bet: 087 353 7633 — for placing bets by telephone, not for account queries
- Live chat: available within the Hollywoodbets site and mobile app
- Social media: @Hollywoodbets on X, Instagram and Facebook
What this organisation provides
Hollywood Sportsbook, trading as Hollywoodbets, is a licensed South African betting operator offering sports betting across horse racing, soccer, rugby, cricket and other codes, along with Lucky Numbers, betting on numbers draws, and a range of online casino-style and instant games. Because it is a licensed betting operator, account verification is a legal requirement rather than an obstacle, and a large share of its support contact concerns identity documents, withdrawals and account limits. Having your account number and registered details ready is what makes those calls short.
Address and operating information
- Physical address: 6 Tetford Circle, La Lucia, KwaZulu-Natal
- Postal address: PO Box 74234, Rochdale Park, 4034
Hollywoodbets does not publish contact centre operating hours on its contact page, stating instead that you can contact it at any time. It also operates retail betting branches around the country, which are separate from the head office address above; a branch query is best raised with that branch directly or through customer support rather than at head office.
Support and escalation routes
- Start on live chat or 087 353 7634, and follow up in writing to [email protected] if the matter is not resolved. Betting disputes turn on records, so a written trail is worth more here than on most support lines.
- Quote your account number and the bet or transaction reference. Without them a query about a specific wager cannot be traced.
- Hollywoodbets states that all bets are subject to its prescribed terms and conditions of trading, which is the document any dispute will be measured against — read the relevant clause before escalating.
- As a licensed operator, Hollywoodbets falls under the provincial gambling board that issued its licence, and the National Gambling Board publishes its own complaint route for matters an operator cannot resolve.
One number that appears on Hollywoodbets pages is not a Hollywoodbets contact route and should not be used as one. The South African Responsible Gambling Foundation operates a free, confidential counselling line on 0800 006 008, with WhatsApp help on 076 675 0710. That service is independent of any operator. Hollywoodbets carries the standard warnings that no one under 18 may gamble and that gambling may cause addiction, and if that is the reason you are looking for a number, the counselling line above is the right one rather than customer support.
Sources
The telephone numbers, email address and postal and physical addresses on this page were read from the Hollywoodbets contact page at hollywoodbets.net on 30 August 2026. The responsible gambling counselling numbers are published on the same pages and are attributed above to the South African Responsible Gambling Foundation rather than to Hollywoodbets. Nothing has been inferred or taken from a directory.