Skip to content
Report a wrong number

Betting & Entertainment · Support

Hollywoodbets Deposit Contact Details

Verified 27 September 2026Updated 5 October 2026Official source onlyIndependent directoryPublished by Silas T Nkoana, Cape TownReport a wrong number

All Betting & Entertainment contactsComplaints & escalation

If your Hollywoodbets deposit has not been credited, call the Hollywoodbets Helpline on 087 353 7634 or email your proof of payment to hwhelpline@hollywoodbets.net. Hollywoodbets is a licensed South African sportsbook, founded in 2000 and based in Umhlanga, KwaZulu-Natal, and deposit queries go to the same 24-hour Helpline as its general support.

For Hollywoodbets’ other numbers, see the main Hollywoodbets contact details page.

Hollywoodbets deposit contact details at a glance

RouteDetails
Helpline (deposit not credited)087 353 7634
Deposit queries / proof of payment emailhwhelpline@hollywoodbets.net
Phone A Bet087 353 7633
Deposits helpline (Peach Payments card deposits; older article, 2022)031 334 0715
Deposit notification email (older article, 2022)DepositNotification@hollywoodbets.net
Deposit / EFT via websitehollywoodbets.net, then Deposit
Helpline hours24 hours a day
Physical addressHollywoodbets Team Support, 6 Tetford Circle, Umhlanga Business Park, KwaZulu-Natal 4320
Postal addressP.O. Box 74234, Rochdale Park 4034

How to deposit on Hollywoodbets

Deposits start on the site itself: log in to hollywoodbets.net, click Deposit and choose a method. For an EFT deposit, Hollywoodbets requires your Hollywoodbets account number as the payment reference, and its bank accounts are at Standard Bank, Nedbank, FNB and ABSA, with the full banking details shown once you choose EFT. Check the timing before you worry about a missing money transfer: a transfer from the same bank can take up to 24 hours to reflect, and a transfer from a different bank can take up to 48 hours.

Other deposit methods have their own requirements. Peach Payments card deposits need 3D Secure enabled on your card. Holly Top Up Vouchers come in R5, R10, R20, R50, R100, R500 and R1000 and are sold at outlets including Shoprite, Checkers, Pep, Boxer, SPAR, petrol stations and Hollywoodbets branches. Payment portals include Ozow, PayFast, Zapper, Peach Payments, Virtual Card Services and SID, plus crypto and Flash Pay In.

Hollywoodbets deposit not credited: who to call

Hollywoodbets’ banking details FAQ says that if your deposit has not yet been credited, you should email hwhelpline@hollywoodbets.net or call 087 353 7634. You can email your deposit confirmation or receipt to the same address, and the Helpline runs 24 hours a day. Have your proof of payment ready, along with the amount, the bank you deposited into and the reference you used. If you forgot to use your account number as the reference, call 087 353 7634 immediately rather than waiting out the 24 or 48 hours.

An older 2022 Hollywoodbets article on Peach Payments card deposits also lists a deposits helpline, 031 334 0715, and a deposit notification email, DepositNotification@hollywoodbets.net. The current banking details FAQ uses 087 353 7634 and hwhelpline@hollywoodbets.net, so start there.

The Phone A Bet line, 087 353 7633, is for placing bets by phone, not for deposit queries. Hollywoodbets lists licences with the Gauteng Gambling Board, the Western Cape Gambling and Racing Board, the KwaZulu-Natal Gaming and Betting Board, the Limpopo Gambling Board and the Mpumalanga Economic Regulator.

Hollywoodbets deposit email: what to send

The deposit email is hwhelpline@hollywoodbets.net, the same mailbox the banking details FAQ names for a deposit that has not been credited. Send your deposit confirmation or receipt, and include the amount, the bank you deposited into and the reference you used so the Helpline can find the money without a follow-up. The Phone A Bet line on 087 353 7633 does not handle deposits, and the older DepositNotification@hollywoodbets.net address comes from a 2022 article, so treat hwhelpline@hollywoodbets.net as the address that answers.

When a deposit query needs a follow-up

Hollywoodbets does not publish a separate escalation line for deposit queries. If a follow-up is needed, write to Hollywoodbets Team Support at 6 Tetford Circle, Umhlanga Business Park, KwaZulu-Natal 4320, or P.O. Box 74234, Rochdale Park 4034, and quote your account number and the reference from your earlier contact.

For other bookmakers, browse the betting and entertainment hub or the betting directory H to M listings.

Frequently asked questions

What is the Hollywoodbets deposit email?

Email your deposit confirmation or receipt to hwhelpline@hollywoodbets.net, with the amount, the bank and the reference you used.

Who do I call if my Hollywoodbets deposit is not reflecting?

Call the Helpline on 087 353 7634. It is open 24 hours a day.

How do I deposit on Hollywoodbets?

Log in to hollywoodbets.net, click Deposit and choose a method: EFT, card via Peach Payments, a payment portal such as Ozow or PayFast, or a Holly Top Up Voucher bought at Shoprite, Checkers, Pep, Boxer, SPAR or a branch.

How long does a Hollywoodbets EFT deposit take?

Up to 24 hours from the same bank and up to 48 hours from a different bank.

What if I used the wrong reference?

Your Hollywoodbets account number must be the reference. If you forgot it, call 087 353 7634 immediately.

Sources

  • Hollywoodbets, Banking details FAQ: blog.hollywoodbets.net/faq/hollywoodbets-banking-details/, read 2026-09-25
  • Hollywoodbets, Contact us: blog.hollywoodbets.net/contact-us_3/, read 2026-09-25
  • Hollywoodbets, Top up vouchers FAQ: blog.hollywoodbets.net/faq/hollywoodbets-top-up-vouchers/, read 2026-09-25
  • Hollywoodbets, Peach Payments credit card deposit (2022): blog.hollywoodbets.net/faq/peach-payments-credit-card-deposit/, read 2026-09-25
  • Hollywoodbets, home page: hollywoodbets.net, read 2026-09-25