Business · Contact details
ACDC Contact Details
ACDC Dynamics runs separate numbers and mailboxes per function: head office in Edenvale on 010 202 3300, the National Sales Centre on 010 202 3400, the Technical Centre on 010 202 3500 and the solar hotline on 010 045 8002. The Durban branch is at Riverhorse and answers on 031 492 4800. ACDC is an electrical, electronics, pumps and tools supplier with branches in Gauteng, KwaZulu-Natal and the Western Cape.
ACDC head office and national desks
| Desk | Contact |
|---|---|
| Head office, Longmeadow | 010 202 3300, info@acdc.co.za |
| National Sales Centre | 010 202 3400, sales@acdc.co.za |
| Technical Centre | 010 202 3500, technicalgroup@acdc.co.za |
| Solar hotline | 010 045 8002, solar@acdc.co.za |
| Credit applications | creditapps@acdc.co.za |
| Address | 26 Nguni Drive, Longmeadow Estate West, Edenvale, Gauteng |
WhatsApp is split the same way: 063 463 7438 for sales and 078 780 8546 for technical. Both are published as company channels rather than anyone’s personal number.
ACDC branches, including Durban
| Branch | Contact |
|---|---|
| Germiston | 011 418 9600, germiston@acdc.co.za |
| Riverhorse, Durban | 031 492 4800, rvh@acdc.co.za |
| Pinetown | 031 700 4215 |
| Richmond Park, Cape Town | 021 492 2000, cape@acdc.co.za |
ACDC also publishes a kzn@acdc.co.za mailbox for KwaZulu-Natal generally. The branch locator on acdc.co.za is the current list; the branch network changes and the site is where it is kept up to date.
Which ACDC desk for which question
The split matters more here than at most suppliers. A pricing or stock question goes to the National Sales Centre, not to head office. A question about how a product works, what it is rated for, or whether it suits an installation goes to the Technical Centre, which exists precisely so sales staff are not guessing at specifications. Anything solar, whether panels, inverters, batteries or back-up sizing, has its own hotline and its own calculators on the site.
ACDC warranties and returns
ACDC states that different products carry different warranties and to check the specific warranty with your salesperson. Do that at the point of sale, in writing, not after a failure.
Warranty registration is done online on acdc.co.za, and registering at purchase is what makes a later claim straightforward.
Complaints go to Customer Care, which ACDC says is reachable on any of the five channels listed on its site.
Keep the invoice and the product packaging. A returned item goes for testing before a warranty decision, and an item without proof of purchase or its original identifying marks is difficult to trace to a batch.
Frequently asked questions
What is the ACDC contact number?
Head office in Longmeadow, Edenvale: 010 202 3300, info@acdc.co.za.
What is the ACDC Durban branch number?
The Riverhorse, Durban branch answers on 031 492 4800 and takes email at rvh@acdc.co.za. The Pinetown branch is on 031 700 4215, and kzn@acdc.co.za covers KwaZulu-Natal generally.
What is the ACDC email address?
The National Sales Centre is on 010 202 3400 and sales@acdc.co.za. Technical questions go to technicalgroup@acdc.co.za and solar questions to solar@acdc.co.za.
Does ACDC have a WhatsApp number?
Yes, two published company channels: 063 463 7438 for sales and 078 780 8546 for technical.
Where is the ACDC head office?
26 Nguni Drive, Longmeadow Estate West, Edenvale, Gauteng.