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Fin Support Contact Details

Fin Support is a Cape Town based debt solutions business working with over-indebted individuals and families. Before engaging any debt counselling firm, check its National Credit Regulator registration, because Fin Support does not publish a registration number on its website.

Official contact channels

What this organisation provides

Fin Support markets debt solutions to individuals, families, couples and single parents who are over-indebted, and offers a free consultation through a form on its website. It states that once you are under debt review your credit report is flagged to prevent you taking on more debt, and that your credit report will not be negatively affected. Treat that as the company own description of the process and check the position with the National Credit Regulator, which is the authority on what debt review does to a credit record and how it is removed.

Address and operating information

The address published is 90 Van Riebeeck Road, Omnipark, Kuils River, Cape Town, 7580. The website publishes no operating hours. Note that the only email address on the site is a named individual first name mailbox rather than a general company address, so use the telephone number or the consultation form for a durable route.

Support and escalation routes

Debt counsellors in South Africa must be registered with the National Credit Regulator under the National Credit Act. Fin Support does not publish an NCR registration number on its site, so verify it on the NCR Register of Registrants at ncr.org.za before signing anything or paying a fee, and ask for the registration number in writing. The NCR call centre is 0860 627 627 and complaints go to [email protected], which is also the route if a debt counsellor does not comply with the Act. Be aware that the NCR publishes a fee structure guideline for debt counselling, so you can check what you are being charged against it.

Sources