Google South Africa Contact Details

Google publishes no telephone number for South Africa, or for anywhere else. Its contact page offers help channels rather than a switchboard, so there is no number to call for a Google product problem. Its South African office is at Building E, Ballyoaks Office Park, 35 Ballyclare Drive, Johannesburg, 2021, and press enquiries go to press@google.com.

Google South Africa contact routes at a glance

• Product support: the Google Help Centre
• Press enquiries: press@google.com
• Careers: the Google Careers site
• Johannesburg office: no telephone number published
• Gmail (free accounts): Gmail Help Centre and Gmail Help Community, no phone or email
• Google Workspace: administrators contact support through the Admin console
• Google One: members use Help, then Contact us, at one.google.com/support
• Google Play: Contact us in Google Play Help, support.google.com/googleplay

Google runs its consumer support entirely through the Help Centre, which handles questions and issue reports per product rather than centrally. Account recovery, advertising, and product faults each have their own flow inside it, and there is no general enquiries address.

Gmail contact number and customer service in South Africa

Google publishes no phone number or email address for Gmail support, in South Africa or anywhere else. For a free Gmail account (one that usually ends in @gmail.com), Google points only to online help: forgotten passwords and sign-in problems, missing messages and suspicious emails, plus the Gmail Help Community where you can ask other users. The starting page is support.google.com/a/answer/7394713.

Any “Gmail customer care number” or 24/7 Gmail helpline you find online is not published by Google. Treat a listing or caller offering Gmail phone support as a likely scam, and never give such a caller your password or a verification code.

Google Workspace and Google Admin support

Google Workspace administrators can contact Google directly for support from the Admin console, as described at support.google.com/a/answer/1047213. You need the Support administrator privilege. Support options such as chat, email and phone (with a phone support PIN) vary by subscription, and Google publishes no general Workspace phone number.

Google One contact number

Google One members can reach Google One support by chat, a phone call or email through Help, then Contact us, at one.google.com/support. Support covers membership, Google One features and storage. There is no published number: the call is arranged through Contact us.

Google Play and Google Maps contact number

Google publishes no phone number for Google Play or Google Maps. Google Play Help (support.google.com/googleplay) has a Contact us flow and guidance on contacting an Android app’s developer.

Google head office and corporate address

Google’s global headquarters is the Googleplex, 1600 Amphitheatre Pkwy, Mountain View, CA 94043, USA. Its contact page lists no corporate phone number or general email address; press@google.com is for media only. Google’s locations page lists African offices in Johannesburg, Lagos and Nairobi, and no separate Africa headquarters contact line.

YouTube head office in South Africa

Google lists no separate YouTube office or phone number for South Africa. Its only South African location is the Johannesburg office at Ballyoaks Office Park, which has no published phone number.

The Johannesburg office address and what it handles

The South African office is at Building E, Ballyoaks Office Park, 35 Ballyclare Drive, Johannesburg, 2021. It is an office rather than a walk-in support centre, and Google lists no phone number against it in its own locations directory. Arriving there in person will not get a product issue resolved; the Help Centre is the route Google intends for anything consumer facing. Press is the only enquiry type with a published mailbox.

A data privacy complaint can be taken to the Information Regulator.

Frequently asked questions

Does Gmail have a customer service number in South Africa?

No. Google publishes no phone number or email for Gmail support. Use the Gmail Help Centre and the Gmail Help Community.

What is the Google South Africa office address?

Building E, Ballyoaks Office Park, 35 Ballyclare Drive, Johannesburg, 2021. Google publishes no phone number for it.

How do I contact Google One support?

Through Help, then Contact us, at one.google.com/support, where members can choose chat, a phone call or email.

How do I contact Google Workspace support?

Workspace administrators with the Support administrator privilege contact Google from the Admin console. Options vary by subscription.

What is Google’s head office address?

The Googleplex, 1600 Amphitheatre Pkwy, Mountain View, CA 94043, USA. Media enquiries go to press@google.com.

Sources

• about.google/contact-google/, read 26 September 2026.
• about.google/company-info/locations/, read 26 September 2026.
• Google Workspace Admin Help, free Gmail account help: support.google.com/a/answer/7394713, read 26 September 2026.
• Google Workspace Admin Help, contact Google Workspace support: support.google.com/a/answer/1047213, read 26 September 2026.
• Google One Help, contact Google One support: support.google.com/googleone/answer/17311711, read 26 September 2026.
• Google Play Help: support.google.com/googleplay, read 26 September 2026.