Business · Contact details
Google Johannesburg Contact Details
Google’s Johannesburg office is at Building E, Ballyoaks Office Park, 35 Ballyclare Drive, Johannesburg 2021, and Google publishes no telephone number for it. For help with Google products such as Search, Gmail or account recovery, the official route is Google Help at support.google.com.
Google Johannesburg contact details at a glance
| Route | Details |
|---|---|
| Office address | Building E, Ballyoaks Office Park, 35 Ballyclare Drive, Johannesburg 2021 |
| Google Help (product support for Search, Gmail, Account recovery, etc.) | support.google.com |
| Google office locations list (Johannesburg entry) | about.google locations |
Official branch contact route
Google’s own list of office locations gives its South African office as Building E, Ballyoaks Office Park, 35 Ballyclare Drive, Johannesburg. The list gives no phone number for the office. Google does not offer product support at its offices; help with its products runs online through Google Help.
Location and operating information
The office is in Ballyoaks Office Park on Ballyclare Drive, Johannesburg 2021. Google does not publish visiting hours for it, and it is an office, not a walk-in service centre.
Services at this location
The Johannesburg office is one of Google’s offices in Africa, listed alongside Lagos and Nairobi on its locations page. It is not a customer help desk. For these tasks, use Google Help online:
- Recovering a Google account or Gmail
- Questions about Search, Maps, YouTube or other Google products
- Reporting a problem with a Google service
Parent organisation and escalation
The office belongs to Google. There is no published phone escalation route for South African users; start at support.google.com and pick the product you need help with. For the company as a whole, see our Google contact details page. More listings are in our property hub.
Frequently asked questions
Where is the Google office in Johannesburg?
Building E, Ballyoaks Office Park, 35 Ballyclare Drive, Johannesburg 2021.
What is the Google Johannesburg phone number?
Google does not publish a phone number for its Johannesburg office.
How do I contact Google in South Africa for help?
Use Google Help at support.google.com.
Can I visit the Google office for account recovery?
No. Google handles account recovery online through Google Help.
Sources
- Google, Office locations, about.google/company-info/locations/, read 27 September 2026
- Google Help, support.google.com, read 27 September 2026