Business · Contact details
Kruger National Park Contact Details
Kruger National Park is South Africa’s largest game reserve, nearly two million hectares in Mpumalanga and Limpopo, managed by South African National Parks (SANParks). Its administrative centre is the main camp at Skukuza, and the park’s contact routes are the admin office on +27 (0)13 735 4000, the emergency call centre on +27 (0)13 735 4325, and the SANParks reservations mailbox reservations@sanparks.org. The contact details below were read from the SANParks Kruger contact page on 2 September 2026.
Kruger National Park contact details at a glance
| Route | Details |
|---|---|
| Admin office | +27 (0)13 735 4000 |
| Emergency call centre | +27 (0)13 735 4325 |
| SANParks reservations | reservations@sanparks.org |
| Customer care | customer.care@sanparks.org |
| Honorary Rangers, Skukuza (information and advice before a visit) | +27 13 735 5638 |
| Per-camp contacts | the Camp Contacts listing on sanparks.org |
The Kruger National Park address
The park’s administrative centre is at Skukuza, its main camp. SANParks does not publish blanket park operating hours on the contact page, because gate times change with the season: entry and exit are governed by published gate hours, and arriving after closing means being turned away.
The nearest private hospital listed for the area is Clinix Phalaborwa Private Hospital, +27 (0)15 101 3000 or 3059. Much of the park is hours from medical care, and mobile coverage is patchy.
The emergency number and reporting incidents
The emergency number is the one to save before you travel. SANParks asks that rule breakers and other incidents be reported to the Kruger Emergency Call Centre on 013 735 4325, not to the admin office, which handles administration. Report poaching, rule breaking or a safety incident to the emergency call centre rather than by email: those are time-critical.
Bookings and camp-level queries
Kruger offers accommodation across multiple rest camps, day visits, guided activities and self-drive game viewing, with rates and entry fees, travel information and live webcams published on the SANParks site.
Book through SANParks directly. Accommodation is reserved centrally through reservations@sanparks.org or the SANParks booking system: camps do not take their own bookings, and a “Kruger booking” offer from a third party is not the park.
Each rest camp publishes its own number and office hours through Camp Contacts. For anything about a specific camp, such as a late arrival, a gate query or a problem with a unit, that camp’s number is faster than the park switchboard.
Frequent visitors should look at the Wild Card, SANParks’ annual access scheme, before paying daily conservation fees repeatedly.
Escalating an unresolved matter
Raise a booking or billing matter with SANParks reservations, quoting the reservation number, and a camp-level problem with that camp directly. Escalate unresolved matters to customer.care@sanparks.org in writing.
SANParks is a public entity, so maladministration can be taken to the Public Protector. It falls under the Department of Forestry, Fisheries and the Environment, and a consumer complaint about paid accommodation may be taken to the National Consumer Commission.
Frequently asked questions
What is the Kruger National Park contact number?
The admin office is +27 (0)13 735 4000. Incidents and emergencies go to the Kruger Emergency Call Centre on 013 735 4325, not to the admin office.
Where is the Kruger National Park head office?
The administrative centre is at Skukuza, the park’s main camp. Gate times change with the season, so entry and exit follow the published gate hours.
How do I book Kruger accommodation?
Bookings are made centrally through reservations@sanparks.org or the SANParks booking system. Camps do not take their own bookings, and a “Kruger booking” offer from a third party is not the park.
What is the Kruger National Park email address?
reservations@sanparks.org for bookings and billing, and customer.care@sanparks.org for escalating an unresolved matter.
Sources
- sanparks.org Kruger National Park contact page, read 2 September 2026