Business · Contact details
Mondi Contact Details
To contact Mondi, call +27 31 451 2111 (Mondi Merebank mill) or +27 35 902 2111 (Mondi Richards Bay mill).
Mondi’s main South African number is +27 31 451 2111, which serves both the Mondi Paper Sales South Africa office in Bedfordview and the Merebank mill in Durban. Mondi is a global packaging and paper group listed on the London and Johannesburg stock exchanges, and in South Africa it runs a sales office and two mills, Merebank and Richards Bay.
Mondi’s group website has no separate “South Africa head office” page. For South African business, the Bedfordview sales office is the commercial office. The Richards Bay mill has its own page: Mondi Richards Bay contact details.
Mondi contact details at a glance
| Route | Details |
|---|---|
| Mondi Paper Sales South Africa (Bedfordview sales office) | +27 31 451 2111 |
| Mondi Merebank mill (Durban) | +27 31 451 2111 |
| Mondi Richards Bay mill | +27 35 902 2111 |
| Sales office address | Block C, Ground Floor, Hans Merensky Office Park, 32 Van Buuren Road, Bedfordview, 2007 |
| Merebank mill address | Travancore Drive, Merebank, 4052 (P.O. Box 31024) |
| Richards Bay mill address | 7 Western Arterial, Alton, Richards Bay, 3900 (P.O. Box 1551) |
| Group contact form | mondigroup.com/contact/ |
| Investor relations contact form / shareholder info | mondigroup.com/contact/investor-contact/ |
Official contact channels
For paper sales and general South African enquiries, call +27 31 451 2111. The same switchboard number is listed for the Bedfordview sales office and the Merebank mill. For the Richards Bay mill, call +27 35 902 2111.
Mondi does not publish a general email address. Instead, the group contact form at mondigroup.com/contact/ asks you to choose an area of interest: products, careers, investors, media, privacy, suppliers, sustainability or SpeakOut. Shareholders can find the contact details for the UK register and the South African branch register at mondigroup.com/contact/investor-contact/.
What this organisation provides
- Bedfordview sales office: serves the domestic South African and southern African markets and works with paper merchants and OEMs. Its best-known regional brand is Rotatrim office paper.
- Merebank mill, Durban: makes office paper, including Mondi Rotatrim, and uncoated woodfree reels for South Africa and sub-Saharan Africa.
- Richards Bay mill: commissioned in 1984, it produces Baycel bleached eucalyptus hardwood pulp and Baywhite white-top kraft linerboard.
Mondi owns 250,000 hectares of planted land in South Africa, all of it FSC certified.
Address and operating information
- Sales office: Block C, Ground Floor, Hans Merensky Office Park, 32 Van Buuren Road, Bedfordview, 2007
- Merebank mill: Travancore Drive, Merebank, 4052; postal P.O. Box 31024
- Richards Bay mill: 7 Western Arterial, Alton, Richards Bay, 3900; postal P.O. Box 1551
Mondi does not publish office hours on these location pages.
Support and escalation routes
Customers who need quality or hygiene certificates should ask their Mondi sales representative. ISO and FSC certificates can be downloaded from each site’s page on mondigroup.com. For concerns about conduct, the group contact form includes a SpeakOut option. Mondi does not publish a separate customer escalation line.
For other companies, browse the business hub or the business directory M listings.
Frequently asked questions
What is the Mondi South Africa head office contact number?
Mondi has no separate South African head office page. The Bedfordview sales office, its commercial office, uses +27 31 451 2111.
What is the Mondi Richards Bay number?
The Richards Bay mill is on +27 35 902 2111, at 7 Western Arterial, Alton, Richards Bay.
Where is the Mondi Merebank mill?
The mill is on Travancore Drive, Merebank, 4052, and uses the number +27 31 451 2111.
Does Mondi have an email address?
Mondi does not publish one. Use the contact form at mondigroup.com/contact/ and choose your area of interest.
Sources
- Mondi, Sales office South Africa: mondigroup.com/locations/south-africa/mondi-sales-office-south-africa/, read 2026-09-26
- Mondi, Mondi Merebank: mondigroup.com/locations/south-africa/mondi-merebank/, read 2026-09-26
- Mondi, Mondi Richards Bay: mondigroup.com/locations/south-africa/mondi-richards-bay/, read 2026-09-26
- Mondi, Contact: mondigroup.com/contact/, read 2026-09-26
- Mondi, Investor contact: mondigroup.com/contact/investor-contact/, read 2026-09-26