Business · Contact details
Mpact Contact Details
The Mpact head office number is 011 994 5500, and the general email address is info@mpact.co.za. Mpact Group Limited is a JSE-listed (JSE:MPT) paper and plastics packaging and recycling group with its head office at Melrose Arch, Johannesburg.
Mpact runs paper mills, corrugated converting plants, recycling centres and plastics plants, and most of them have their own number. This page covers the group head office and the main divisional numbers.
Mpact contact details at a glance
| Route | Details |
|---|---|
| Mpact Limited head office | 011 994 5500 |
| General email | info@mpact.co.za |
| Mpact Paper Converting head office | 011 994 5512 |
| Shared Services (Springs) | 011 817 6300 |
| Mpact Recycling Thulisa Park (Johannesburg) | 011 538 8600 |
| Plastic Containers Brits | 012 250 9100 |
| Plastic Containers sales email | salesforce@mpcsa.co.za |
| Enquiry form (select location and division) | mpact.co.za/contact-us/ |
| Head office address | 4th Floor, No. 3 Melrose Boulevard, Melrose Arch, 2196 |
Official Mpact contact channels
For general and head office enquiries, call Mpact Limited on 011 994 5500 (+27 (0)11 994 5500 from abroad) or email info@mpact.co.za. Mpact Paper Converting’s head office shares the Melrose Arch building and has its own line, 011 994 5512.
The quickest way to reach the right plant is often the enquiry form on Mpact’s contact page. It asks you to choose a province and a division (paper mills, paper converting, recycling or plastics) and whether you are an existing customer, then routes your enquiry.
Other numbers on Mpact’s contact page include:
- Shared Services: 228 Steel Road, New Era, Springs; 011 817 6300
- Mpact Recycling Thulisa Park: 17 Brunel Road, Thulisa Park, Johannesburg; 011 538 8600
- Plastic Containers Brits: 9 Piet Pretorius Street, Brits, North West; 012 250 9100; sales email salesforce@mpcsa.co.za
- Paper mills: Springs 011 360 4000, Felixton (KwaZulu-Natal) 035 791 6000, Mkhondo (Mpumalanga) 017 826 9000
- Corrugated converting plants: Brakpan 011 812 7400, Epping 021 507 6700, Pinetown 031 710 5800, Port Elizabeth 041 406 7700
What Mpact provides
Mpact makes paper and plastics packaging and runs recycling operations. Its divisions are Mpact Paper, Mpact Paper Converting (Mpact Corrugated), Mpact Plastics, Mpact Recycling, Mpact Waste Management, Detpak and Mpact Versapak. Outside South Africa, its contact page lists operations in Walvis Bay and Windhoek (Namibia), Maputo (Mozambique) and Cyprus.
Address and operating information
Mpact’s head office is on the 4th Floor, No. 3 Melrose Boulevard, Melrose Arch, 2196. Shared Services’ postal address is P O Box 3621, Springs, 1560. Mpact does not publish office hours on its contact page, so call ahead before visiting a site.
Support and escalation routes
Mpact does not publish a separate complaints or escalation line. If a plant or division has not resolved your query, write to info@mpact.co.za or call the head office on 011 994 5500. Existing customers can say so on the enquiry form so the query goes to the right team.
For other companies, browse the business hub or the business directory M listings.
Frequently asked questions
What is the Mpact head office contact number?
Mpact Limited’s head office number is 011 994 5500.
What is the Mpact email address?
The general email address is info@mpact.co.za. For plastic containers sales, email salesforce@mpcsa.co.za.
Where is Mpact’s head office?
4th Floor, No. 3 Melrose Boulevard, Melrose Arch, 2196.
How do I contact Mpact Recycling?
Mpact Recycling Thulisa Park in Johannesburg is on 011 538 8600. You can also use the enquiry form and choose the recycling division.
Sources
- Mpact, Contact us: mpact.co.za/contact-us/, read 2026-09-26
- Mpact home page: mpact.co.za/, read 2026-09-26