Mpact Recycling collects and buys paper and paper packaging, and it runs two head offices rather than one: Thulisa Park in Johannesburg and Driehoek in Germiston, each with its own toll-free line. Which one you get depends on which number you dial.
National numbers
- Toll-free: 0800 022 112, which reaches the Thulisa Park office at 17 Brunel Road, Johannesburg. Direct line 011 538 8600
- Toll-free: 0860 736 233, which reaches the Germiston office at 18 James Bright Avenue, Driehoek. Direct line 011 873 6545
- Email: [email protected]
- Website: mpactrecycling.co.za, which is separate from the group site at mpact.co.za
Depots in Gauteng
- Germiston: 011 873 6545, 18 James Bright Avenue, Driehoek. Thulisa Park: 011 538 8600, 17 Brunel Road
- Midrand: 011 315 8450, fax 086 520 3247, 126 Richards Drive
- Springs Central Distribution Centre: 011 360 4453, fax 011 613 4715, South Main Reef Road, New Era, 1559
- Pretoria West (296 Edison Street), Randburg (12 Berta Street, Mostyn Park, Roodepoort) and Wynberg (107 2nd Avenue, Sandton, 2090) are all listed on the Germiston number, 011 873 6545
Depots in the other provinces
- Bridge City, Durban: 031 274 6600, fax 031 205 7077, 15 Torvale Crescent and Phoenix Road, KwaMashu Highway Open Space
- Richards Bay: 035 751 1722, fax 035 751 1724, 8 Ceramic Curve, Alton
- Epping, Cape Town: 021 534 5346, 101 Bofors Circle
- Parow, Cape Town: 021 931 5106, 36 Glenhurst Street, Beaconvale
What they take and how the money works
- Paper and paper packaging: cardboard and corrugated boxes, office and printing paper, newspaper, magazines and beverage cartons
- This is a buy-back operation, not a free waste service. Material is weighed at the depot and paid for by grade, so sorted and dry paper is worth more than a mixed load
- Contaminated, wet or food-soiled paper is downgraded or refused. Keep it out of the rain and out of the same bag as food waste
- Phone ahead for a large load. Receiving hours and current grade rates are set per depot
- Collections for businesses and estates are arranged through the toll-free lines rather than by arriving unannounced
The rest of the group
- Mpact Recycling is one division of Mpact Limited, listed on the JSE as MPT, with its head office on 011 994 5500 at Melrose Arch, Johannesburg
- The other divisions have their own sites and numbers: Mpact Corrugated, Mpact Plastics, Mpact Waste Management and Detpak
- A recycling depot cannot help with a packaging order or an invoice from another division. Those go to the division that raised them
Sources
- Mpact Recycling official branches page, for both head offices, both toll-free numbers and every depot name, telephone number, fax number and address listed above
- Mpact Recycling official contact page, for the enquiries mailbox and the toll-free numbers
- Mpact Group official contact page, for the group head office number and the division list