MRP is Mr Price, and mrp.com is the retail brand’s own address. The contact details below come from Mr Price Group, the listed company that owns it, which publishes one number per division rather than one number for everything.
Mr Price Group head office
- Telephone: 031 310 8000
- Email: [email protected]
- Address: Upper Level, Durban Station Complex, 65 Masabalala Yengwa Avenue, Stamford Hill, Durban 4001
That Durban number is also the divisional line for mrp.com itself and for Mr Price Home, so it is the right one for a clothing or homeware query as well as a corporate one.
Numbers by division
- mrp.com and Mr Price Home: 031 310 8000
- Mr Price Sport: 031 310 8545
- Mr Price Money: 086 106 6639
- Sheet Street: 031 310 8300
- Miladys and Power Fashion: 031 310 5500
- Yuppiechef: 0861 702 4969 or 021 702 4969
- Studio 88 and the Mr Price Foundation: 010 006 0888
Mr Price Money is the one people most often dial the wrong number for. Account queries, statements and the store card all sit there on 086 106 6639, not on the Durban switchboard.
The group is bigger than the shop
Mr Price Group owns Mr Price, Mr Price Home, Mr Price Sport, Mr Price Money, Miladys, Sheet Street, Power Fashion, Yuppiechef, Studio 88 and NKD. NKD is a German chain and has a German number, +49 89 20188 840, so a South African query will not be answered there. Knowing which brand your query belongs to shortens the call more than anything else here.
Reporting fraud or misconduct
Mr Price Group uses FairCall, an independent whistleblowing service, on the toll-free line 0800 00 64 65. Use it for suspected fraud, theft or misconduct involving the group. Ordinary complaints about an order or a store go to [email protected] or through the contact form on mrpricegroup.com, which asks you to choose between an account query, an online query, a store query, a complaint and feedback.
Investor and corporate routes
Reports and results, SENS notices, the investor calendar and share information are all published on mrpricegroup.com rather than handled by phone, and investor enquiries have their own page. If you are chasing a B-BBEE certificate or the group code of conduct, both are on the same site under Governance.