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Pinnacle Contact Details

Verified 27 September 2026Official source onlyIndependent directoryPublished by Silas T Nkoana, Cape TownReport a wrong number

The Pinnacle head office reception number is +27 (0)11 265 3000, and the reception email is CSC@pinnacle.co.za. Pinnacle ICT, trading as Pinnacle Micro (Pty) Ltd and part of Alviva Holdings, is an ICT distributor that sells to registered resellers rather than to the public.

This page covers Pinnacle ICT, the computer and technology distributor. It is not Pinnacle Point in Mossel Bay or any other business with the same name.

Pinnacle contact details at a glance

RouteDetails
Head office reception (Midrand)+27 (0)11 265 3000
Head office reception emailCSC@pinnacle.co.za
Channel Sales team+27 (0)11 265 3028
Channel Sales team emailchannel-jhb@pinnacle.co.za
Technical Repairs team emailcalldesk@pinnacle.co.za
Website team emailsupport@pinnacle.co.za
Education sales emaileducation@pinnacle.co.za
Public sector sales emailgovernment@pinnacle.co.za
Retail sales emailretail@pinnacle.co.za
Cape Town branch+27 (0) 21 550 0100
Durban branch+27 (0) 31 812 6800
Gqeberha branch+27 (0) 41 813 1500
Bloemfontein branch+27 (51) 447 1000
Nelspruit branch+27 (0) 13 329 0967
Namibia branch (Windhoek)+264 (0) 61 421100
Head office269 16th Road, Randjespark, Midrand, Gauteng
Hours (Midrand head office)Monday to Friday 08:00 to 17:00; closed Saturday, Sunday and public holidays

Official contact channels

Pinnacle lists separate teams on its contact page: Channel, Commercial, Education, Retail and Public Sector sales, Technical Repairs and the Website team. Pick the team that matches your query:

What this organisation provides

Pinnacle describes itself as South Africa’s leading ICT distribution company. Pricing and online purchasing are for Pinnacle registered resellers only, and prices exclude VAT. Because of Rand/Dollar volatility, quotations are valid for 48 hours.

Its technical services include warranty and break/fix repairs on most hardware brands. The Technical Repairs team has 53 members nationwide. All sales are subject to Pinnacle Micro (PTY) LTD.

Address and operating information

The head office is at 269 16th Road, Randjespark, Midrand, Gauteng. It is open Monday to Friday from 08:00 to 17:00 and closed on Saturdays, Sundays and public holidays.

Pinnacle has branches in Midrand, Cape Town, Durban, Gqeberha, Bloemfontein, Nelspruit and Windhoek, Namibia:

  • Cape Town: 7 Pepper Place, Rainbow Park 2, Omuramba Road, Montague Gardens, +27 (0) 21 550 0100
  • Durban: Unit 4, 25 Riverhorse Cl, Riverhorse Valley, Durban, 4037, +27 (0) 31 812 6800
  • Gqeberha: 59 Newton Street, Newton Park, Port Elizabeth, +27 (0) 41 813 1500
  • Bloemfontein: Unit 11, Reitz Park, President Reitz Street, Westdene, +27 (51) 447 1000
  • Nelspruit: Riverside Junction, R40 White River road, 1200 Mbombela, +27 (0) 13 329 0967
  • Namibia: 15 Nasmith Street, Southern Industrial Area, Windhoek, +264 (0) 61 421100

Support and escalation routes

For a repair or warranty query, email the Technical Repairs team at calldesk@pinnacle.co.za. Pinnacle does not publish a separate escalation line; if a team does not resolve your query, contact head office reception on +27 (0)11 265 3000 or CSC@pinnacle.co.za.

For other companies, browse the business hub or the business directory P listings.

Frequently asked questions

What is the Pinnacle contact number?

The Midrand head office reception number is +27 (0)11 265 3000. Channel sales is on +27 (0)11 265 3028.

What is the Pinnacle email address?

Reception uses CSC@pinnacle.co.za. Repairs go to calldesk@pinnacle.co.za and website queries to support@pinnacle.co.za.

Can I buy directly from Pinnacle?

Pricing and online purchasing are for Pinnacle registered resellers only, and prices exclude VAT.

Where is the Pinnacle head office?

269 16th Road, Randjespark, Midrand, Gauteng, open Monday to Friday 08:00 to 17:00.

How long is a Pinnacle quote valid?

Quotations are valid for 48 hours because of Rand/Dollar volatility.

Sources

  • Pinnacle ICT, Contact us: pinnacle.co.za/contact-us-page, read 2026-09-26
  • Pinnacle ICT, Branches: pinnacle.co.za/branches, read 2026-09-26
  • Pinnacle ICT, About us: pinnacle.co.za/about-us-landing-page, read 2026-09-26