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PSG does not run one branch in Port Elizabeth. It lists a dozen separate offices in the city, split by the kind of work they do, and the practical problem is picking the right one rather than finding a number.

Local channels

PSG publishes no direct telephone number for its Port Elizabeth offices. The only number shown on an office page is the head office switchboard in Bellville, so written contact through the Port Elizabeth mailbox or the office enquiry form is the more direct route. Each office page also lists its advisers individually with their own contact links, which is the way to reach a specific person you already deal with.

Address

The PE Brokerage office is at 146 Cape Road, Mill Park, Port Elizabeth, 6001. Other PSG offices in the city appear on the office finder under Eastern Cape and Port Elizabeth, including addresses on Conyngham Road, Main Road in Walmer and 190 Cape Road. Filter the finder by province and then by city, because the default listing is alphabetical across the whole country and stops long before it reaches Port Elizabeth.

Services at this location

The Port Elizabeth offices are separated by function rather than by area, and the finder lists brokerage, financial planning, investments, short term insurance, trust and employee benefits as distinct offices. That split matters: short term insurance is a different office from investments, and employee benefits is different again, so a query sent to the wrong one has to be forwarded. The specialised services PSG tags against these offices are wealth management, wealth management securities, wealth planning and employee benefits.

Parent organisation

The offices sit under PSG Financial Services, whose head office is The Edge, 3 Howick Close, Tyger Waterfront, Bellville, 7530, reachable on 021 918 7800 or at [email protected]. Raise a complaint with the office first and then with head office. If it remains unresolved, a complaint about financial advice you were given goes to the FAIS Ombud on 012 762 5000, while a complaint about a financial product or its administration goes to the National Financial Ombud Scheme South Africa on 0860 800 900. Market conduct in the financial sector is regulated by the FSCA.

Sources