Business · Contact details
Ultra Liquor Contact Details
The Ultra Liquors head office number is 021 797 4340, at 426 Main Road, Wynberg, and online shop account questions go to support@ultraliquors.co.za. Ultra Liquors is run by Robinson Liquors Pty Ltd, a Cape Town-based national chain of corporate and franchise liquor stores.
Each Ultra Liquors store has its own number, and the “Contact Us” number in the website header changes with the store you select. Use the store locator for a branch, and the head office number only for company matters.
Ultra Liquors contact details at a glance
| Route | Details |
|---|---|
| Head office / principal place of business | 021 797 4340 |
| Online account support email | support@ultraliquors.co.za |
| Value Card (loyalty) card-number requests | loyalty@market-insights.co.za |
| Online enquiry form | wynberg.ultraliquors.co.za/contactus |
| Store locator (all branches) | wynberg.ultraliquors.co.za/StoreLocator/Stores |
| Franchise registration | wynberg.ultraliquors.co.za/join-ul-franchise |
| Wynberg store (default store on ultraliquors.co.za) | 021 762 5885 |
| Head office address | 426 Main Road, Wynberg, 7800 |
| Postal address | PO Box 19083, Wynberg 7824 |
Official Ultra Liquors contact channels
Robinson Liquors lists 021 797 4340 as the telephone number for its principal place of business in its PAIA manual. Use it for head office and company matters.
If you have an online account question that the FAQ does not answer, email support@ultraliquors.co.za. General enquiries can go through the online enquiry form, which asks for your name, email and enquiry.
The ultraliquors.co.za address opens the Wynberg store site by default, which is why 021 762 5885 appears in the header: that is the Wynberg store at 300 Main Rd, Wynberg, not head office. To reach another branch, find it on the store locator.
Value Card holders who shop online can ask for a card number to be sent to them by emailing loyalty@market-insights.co.za, the loyalty programme’s operator.
What Ultra Liquors provides
Ultra Liquors was established in 1985 and says AC Nielsen rated it one of the top three retail liquor chains by volume in South Africa. It trades through corporate and franchise stores and an online shop, which accepts Mastercard and Visa.
Value Card points convert into a cash-back voucher every 3 months, which you redeem in store only. Cards are issued at any Ultra Liquors store.
Franchise members get rebate sharing, bulk discounts from the first case, access to JAB stock deals through Ultra’s redistribution stores, and head office support on procedures and labour relations. Register interest on the franchise page.
The Robinson Group, which owns Ultra Liquors, bought Liberty Liquors in 2015. Liberty has two stores in Durban and one in Pietermaritzburg.
Address and operating information
Robinson Liquors Pty Ltd (registration number 1985/003838/07) gives its principal place of business as 426 Main Road, Wynberg, 7800, and its postal address as PO Box 19083, Wynberg 7824. Head office hours are not published; store trading hours vary by branch.
Support and escalation routes
Ultra Liquors does not publish a separate complaints line. Raise a store problem with that store first, then contact head office on 021 797 4340 or use the online enquiry form, keeping your till slip or order details.
For other companies, browse the business hub or the business directory T to U listings.
FAQs
What is the Ultra Liquors head office contact number?
Robinson Liquors, which runs Ultra Liquors, lists 021 797 4340 for its principal place of business at 426 Main Road, Wynberg.
Is 021 762 5885 the Ultra Liquors head office number?
No. It is the Wynberg store, which is the default store on ultraliquors.co.za.
How do I contact Ultra Liquors about my online order or account?
Email support@ultraliquors.co.za or use the online enquiry form.
How do I become an Ultra Liquors franchisee?
Register on the franchise page at wynberg.ultraliquors.co.za/join-ul-franchise.
Sources
- Robinson Liquors Pty Ltd, PAIA manual: goodwood.ultraliquors.co.za/manual-of-robinson-liquors-pty-ltd, read 2026-09-26
- Ultra Liquors, FAQ: wynberg.ultraliquors.co.za/faq, read 2026-09-26
- Ultra Liquors, Contact us, store locator and franchise pages: wynberg.ultraliquors.co.za, read 2026-09-26
- Ultra Liquors, About us: wynberg.ultraliquors.co.za/about-us, read 2026-09-26
- Liberty Liquors, About us: libertyliquors.co.za/about-us/, read 2026-09-26