Business · Contact details
Unilever Contact Details
The Unilever South Africa head office number is 031 344 1706, and consumers can call the Consumer Careline on 0860572908. Unilever South Africa is the South African arm of the Unilever group, with its head office in Durban (La Lucia Ridge, Durban North).
For jobs and HR questions, see the Unilever HR contact details page.
Unilever South Africa contact details at a glance
| Route | Details |
|---|---|
| Head office | 031 344 1706 |
| Consumer Careline | 0860572908 |
| Homecare | 0860572908 |
| Personal Care | 0860572861 |
| Foods | 0860331441 |
| Consumer engagement WhatsApp | +27 67 429 7040 |
| Consumer brand/product queries and complaints | consumer.affairs-za@unilever.com |
| Contact form | unilever.co.za/contact/ |
| Careers | careers.unilever.com |
| Postal address | 15 Nollsworth crescent, Durban North 4019, South Africa |
| Registered office | 15 Nollsworth Crescent, Nollsworth Park, La Lucia Ridge, 4051 |
| X (Twitter) | twitter.com/UnileverSA |
Official contact channels
For questions about a Unilever product, call the Consumer Careline on 0860572908 or message the consumer engagement WhatsApp line on +27 67 429 7040. Queries and complaints about a brand or product can also be emailed to consumer.affairs-za@unilever.com.
Unilever South Africa runs separate carelines by division:
- Homecare: 0860572908
- Personal Care: 0860572861
- Foods: 0860331441
For business matters, the head office number is 031 344 1706. The contact form on unilever.co.za/contact/ takes comments or questions about the company or its brands. Unilever South Africa is on X as UnileverSA.
What Unilever South Africa provides
Unilever South Africa is the local company of the Unilever group, with homecare, personal care and foods divisions, each with its own careline. Global headquarters contacts are on unilever.com, not on the South African site.
Unilever South Africa is not the same as Unilever Indonsa. For vacancies for graduates and professionals, Unilever points job seekers to careers.unilever.com.
Address and operating information
- Registered office: 15 Nollsworth Crescent, Nollsworth Park, La Lucia Ridge, 4051
- Postal address: 15 Nollsworth crescent, Durban North 4019, South Africa
- Company registration number: 1939/012365/07
See also the Unilever Durban page.
Support and escalation routes
To report a problem with a product, fill in the contact form or email consumer.affairs-za@unilever.com. Have these ready:
- The product name.
- The batch code printed on the pack (for example “MAY2425 GB4 29230 13:46”).
- Photos of the issue and of the product label.
You must confirm that you are over 16 to use the form. Unilever South Africa does not publish a separate escalation line; if the careline cannot help, put your complaint in writing to consumer.affairs-za@unilever.com.
For other companies, browse the business hub or the business directory U to V listings.
FAQs
What is the Unilever South Africa head office number?
Call 031 344 1706.
What is the Unilever consumer careline number?
Call 0860572908 for the Consumer Careline and Homecare, 0860572861 for Personal Care and 0860331441 for Foods.
Does Unilever South Africa have a WhatsApp number?
Yes. The consumer engagement WhatsApp line is +27 67 429 7040.
How do I complain about a Unilever product?
Email consumer.affairs-za@unilever.com or use the contact form, with the product name, batch code and photos of the issue and the label.
Where is Unilever South Africa’s head office?
The registered office is at 15 Nollsworth Crescent, Nollsworth Park, La Lucia Ridge, 4051, in Durban.
Sources
- Unilever South Africa, Contact: unilever.co.za/contact/, read 2026-09-26