Business · Contact details
Unilever Indonsa Contact Details
Unilever does not publish a direct number for its Indonsa factory, so the official route is Unilever South Africa’s head office on 031 344 1706. Indonsa is Unilever South Africa’s dry foods factory and distribution centre in Riverhorse Valley, Durban.
Unilever Indonsa contact details at a glance
| Route | Details |
|---|---|
| Unilever South Africa head office | 031 344 1706 |
| Foods consumer line | 0860 331 441 |
| Consumer Careline | 0860 572 908 |
| Consumer Engagement Centre WhatsApp | +27 67 429 7040 |
| Consumer affairs email | consumer.affairs-za@unilever.com |
| Postal address | 15 Nollsworth Crescent, Durban North, 4019 |
Official contact channels
Which line you use depends on why you are calling. Business callers and anyone trying to reach the site should phone head office on 031 344 1706. Unilever splits its consumer lines by category, and food products go to the Foods line, 0860 331 441. The general Consumer Careline is 0860 572 908.
What this organisation provides
Indonsa is not an industrial area but the name of Unilever’s dry foods factory and distribution centre in Riverhorse Valley. It is part of Unilever South Africa, a consumer goods manufacturer.
Address and operating information
Unilever gives no public street address or visiting hours for the factory. Its published postal address is 15 Nollsworth Crescent, Durban North, 4019. Anyone looking for work at the factory should check the Unilever careers portal at careers.unilever.com/south-africa, where vacancies, including factory roles, are advertised.
Support and escalation routes
For a complaint about a product, email consumer.affairs-za@unilever.com or WhatsApp the Consumer Engagement Centre on +27 67 429 7040. For HR questions see our Unilever HR page, and for the wider company see Unilever contact details.
Frequently asked questions
What is the Unilever Indonsa phone number?
There is no published factory number. Call Unilever South Africa head office on 031 344 1706.
What is Unilever Indonsa?
It is Unilever South Africa’s dry foods factory and distribution centre in Riverhorse Valley, Durban.
How do I complain about a Unilever food product?
Call the Foods line on 0860 331 441, email consumer.affairs-za@unilever.com or WhatsApp +27 67 429 7040.
How do I apply for a job at Unilever Indonsa?
Vacancies, including factory roles, are on careers.unilever.com/south-africa.
This page sits in our non-profits section.
Sources
- Unilever South Africa contact page, unilever.co.za/contact/, read 27 September 2026
- Unilever careers, careers.unilever.com/south-africa, read 27 September 2026