Education · Contact details
Rosebank College Finance Contact Details
Rosebank College finance is reached on 087 109 1828 for student account queries, with customer services on 087 703 6461 and the general line on 086 1253 276. Email info@rbi.ac.za, and WhatsApp the college on 087 240 6457. Rosebank College is a brand of The Independent Institute of Education, and fee accounts, statements and payment arrangements are handled centrally rather than at each campus, so a finance query goes to the national student account line, not to the campus reception.
Rosebank College finance contact numbers
| Route | Contact |
|---|---|
| Student account queries | 087 109 1828 |
| Customer services | 087 703 6461 |
| 087 240 6457 | |
| General telephone | 086 1253 276 |
| info@rbi.ac.za | |
| Ethics hotline | riethics@rbi.ac.za (older Rosebank College pages show rcethics@rbi.ac.za) |
What to have ready when you call about a fee account
The student account line will ask for your student number before it will discuss a balance, so have it and your identity number in front of you. If you are a parent or sponsor rather than the student, expect to be told that the account can only be discussed with the registered student unless they have given written authority; arranging that first saves a second call.
Rosebank College banking details: pay only from official sources
A long list of unofficial sites publishes what they claim are the college banking details. Those pages are exactly how payment redirection fraud works: an account number is altered by one digit, the student pays, and the money is gone with no recourse. Get payment instructions only from a logged-in student portal on rosebankcollege.co.za, an invoice the college itself issued, or the payment page on rosebankcollege.co.za. If any detail differs from what you were sent, phone 087 109 1828 and confirm before paying. No reputable institution changes its bank account by email, SMS or WhatsApp.
Rosebank College campuses
Each campus has its own page on the college site with its address and campus contacts. Academic and registration questions belong with the campus; money questions belong with the numbers above.
- Braamfontein and Pretoria CBD
- Bloemfontein and Polokwane
- Durban and Nelson Mandela Bay
- Cape Town and Mbombela
- RC Online, the online study offering, which has no campus counter
Rosebank College fee disputes and the ethics hotline
- Raise a fee dispute with student accounts on 087 109 1828, then with customer services on 087 703 6461, and keep the reference number.
- Report fraud, bribery or misconduct through the ethics hotline at riethics@rbi.ac.za (older Rosebank College pages show rcethics@rbi.ac.za) rather than the ordinary lines.
- For an unresolved complaint against a registered private higher education institution, the Department of Higher Education and Training and the Council on Higher Education are the external routes.
Frequently asked questions
What is the Rosebank College finance contact number?
087 109 1828 for student account queries, or 087 703 6461 for customer services. The general line is 086 1253 276 and WhatsApp is 087 240 6457.
What is the Rosebank College email address?
info@rbi.ac.za for general and finance queries. Fraud, bribery or misconduct goes to the ethics hotline at riethics@rbi.ac.za; older Rosebank College pages show rcethics@rbi.ac.za.
How do I query a fee on my Rosebank College account?
Phone student accounts on 087 109 1828 with your student number and ID ready. If the query is not resolved, take it to customer services on 087 703 6461 and keep the reference number.
Can a parent or sponsor discuss my account?
Only with the registered student’s written authority. Without it, the account line can discuss the balance with the student alone, so arrange the authority before the first call.
How do I check that Rosebank College banking details are real?
Take payment instructions only from a logged-in student portal on rosebankcollege.co.za, an invoice the college itself issued, or the payment page on rosebankcollege.co.za. If a detail differs from what you were sent, phone 087 109 1828 before paying, because a one-digit change to an account number is how payment redirection fraud works.