Government · Contact details
Home Tester Club Contact Details
Home Tester Club offers support through live chat on its Support page and publishes no phone number; privacy and personal information requests go to privacy@hometesterclub.com. Home Tester Club is a free online product-testing and review community run by The Brand Power Company, operating in South Africa and about 26 other countries.
Home Tester Club contact details at a glance
| Route | Details |
|---|---|
| Support (Start a Chat) | hometesterclub.com/za/en/support |
| Privacy / personal information requests | privacy@hometesterclub.com |
| Join (free membership) | hometesterclub.com/za/en/account/join |
Official contact channels
Open the Support page on the South African site and click “Start a Chat”. For privacy and personal information requests, such as asking what data the club holds on you, email privacy@hometesterclub.com. There is no phone line.
What this organisation provides
Home Tester Club members test products and write reviews. It is completely free to join. How it works, according to its FAQ:
- You register interest in a product on the TEST page and complete a pre-qualifying survey. Not every member is selected.
- Points earned from reviews, surveys and uploads have no monetary value, but they raise your chances of being selected.
- Negative reviews do not affect your chances of selection.
Address and operating information
Home Tester Club does not publish an office address or hours for South Africa. The site is operated by The Brand Power Company.
Support and escalation routes
Because membership is free, be wary of anyone who asks you to pay to become a Home Tester Club member. For account or product-test questions, use the chat on the Support page. For data and privacy matters, email privacy@hometesterclub.com. There is no separate escalation route.
More listings are in our government hub.
Frequently asked questions
How do I contact Home Tester Club?
Use “Start a Chat” on the Support page at hometesterclub.com/za/en/support.
Does Home Tester Club have a phone number?
No. Support is by live chat.
Is Home Tester Club free?
Yes. It is completely free to join.
Do bad reviews stop me being picked for tests?
No. Home Tester Club says negative reviews do not affect your chances of selection.
Sources
- Home Tester Club, Support, hometesterclub.com/za/en/support, read 27 September 2026
- Home Tester Club, FAQ, hometesterclub.com/za/en/faq, read 27 September 2026
- Home Tester Club, South Africa home page, hometesterclub.com/za/en, read 27 September 2026