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Department of Education Durban Contact Details

Verified 27 September 2026Official source onlyIndependent directoryReport a wrong number

The main KwaZulu-Natal Department of Education number in Durban is 031 360 6911, the line for Truro House, the department’s Durban office. The KZN Department of Education is the provincial education department, with its head office in Pietermaritzburg. In Durban it runs Truro House, which also houses Provincial Examinations and Assessments and the uMlazi District office.

This is the provincial department, not the national Department of Basic Education. For head office numbers, see the main KZN Department of Education contact details page.

Department of Education Durban contact details at a glance

RouteDetails
Truro House, Durban (department office)031 360 6911
Provincial Examinations and Assessments (Truro House, Durban)031 368 1061 / 031 368 1022 / 031 368 1024
uMlazi District office address4th Floor, Truro House, 17 Margaret Mncadi Avenue, Durban
Durban Central & Chatsworth Circuit office031 274 1900
Phumelela-Umlazi Circuit office031 360 6597
Umbumbulu Circuit office031 915 0001
Online contact form (department)kzneducation.gov.za/?page_id=9770
KZN Education WhatsApp channel (broadcast)Linked in the kzneducation.gov.za site footer

Official Durban contact route

For general enquiries in Durban, call Truro House on 031 360 6911. For exam and results queries, call Provincial Examinations and Assessments, also at Truro House, on 031 368 1061, 031 368 1022 or 031 368 1024.

Written enquiries can go through the department’s online contact form at kzneducation.gov.za/?page_id=9770. The department also runs a WhatsApp broadcast channel, linked from its website footer, for announcements rather than individual queries.

Location and operating information

Truro House is at 17 Margaret Mncadi Avenue, Durban 4001. The department’s head office page gives the address as 17 Truro House, Victoria Embankment Street, Durban 4001. The uMlazi District office is on the 4th floor of Truro House.

The uMlazi District circuits have their own offices:

  • Durban Central & Chatsworth Circuit: 6 Acton Road, Umbilo, Durban 4091. Tel: 031 274 1900
  • Phumelela-Umlazi Circuit: 1 Schoeman Ln, Umlazi U, Umlazi, 4066. Tel: 031 360 6597
  • Umbumbulu Circuit: 63-75 M30, Umbumbulu, 4105. Tel: 031 915 0001

The department does not publish office hours for its Durban offices on the pages we checked.

Services at this location

  • Examinations and results: Provincial Examinations and Assessments is based at Truro House in Durban.
  • uMlazi District: the district office covering central and southern Durban schools is at Truro House, 4th floor.
  • Circuit offices: school-level matters in Durban Central and Chatsworth, Umlazi and Umbumbulu go to the circuit offices listed above.

Schools in western Durban fall under the separate Pinetown District, at 41 Voortrekker Street, Ashley, Pinetown.

Parent organisation and escalation

The department’s head office, including the offices of the MEC and the Head of Department, is in Pietermaritzburg, not Durban. The department does not publish a separate escalation line for its Durban offices. If your circuit office cannot help, contact the uMlazi District office at Truro House through the main line, 031 360 6911, or use the online contact form.

For other departments, browse the government hub or the government directory C to D listings.

FAQs

What are the Department of Education Durban contact details?

Call Truro House on 031 360 6911, or use the department’s online contact form.

Who do I call in Durban about exam results?

Provincial Examinations and Assessments at Truro House: 031 368 1061, 031 368 1022 or 031 368 1024.

Where is the uMlazi District office?

On the 4th floor of Truro House, 17 Margaret Mncadi Avenue, Durban.

Which district covers Pinetown and western Durban?

Pinetown District, at 41 Voortrekker Street, Ashley, Pinetown.

Sources

  • KZN Department of Education, Head Office: kzneducation.gov.za/?page_id=1590, read 2026-09-26
  • KZN Department of Education, District Offices: kzneducation.gov.za/?page_id=7962, read 2026-09-26
  • KZN Department of Education, Contact Us: kzneducation.gov.za/?page_id=9770, read 2026-09-26
  • KZN Department of Education, homepage footer: kzneducation.gov.za, read 2026-09-26