The KwaZulu-Natal Department of Education runs its head office from Pietermaritzburg, but it is spread across six buildings in the city rather than one address, each with its own number. Which building you need depends entirely on what you are asking about.
The Pietermaritzburg buildings
- Anton Lembede Building, 247 Burger Street, Pietermaritzburg 3201: 033 392 1031. This is the head office proper and houses the Office of the MEC and the Office of the Head of Department.
- ABSA Building, 194 Langalibalele Street, Pietermaritzburg 3200: 033 348 6000
- EX-NED, 228 Pietermaritz Street, Pietermaritzburg 3200: 033 846 5475
- ELITS, 15 Scott Street, Pietermaritzburg 3200: 033 341 6509 or 033 341 6508
- Davis Alexander Building, Church Street, Pietermaritzburg 3200: 033 260 1533
- Bowden, 14 Scott Street, Pietermaritzburg 3200: no telephone number is published
Two of the department’s own published numbers are malformed and are given here corrected. The EX-NED number is printed with an extra digit, and the call centre number in the site footer is printed as an eight-digit string, which cannot be dialled. Neither is repeated here as printed.
The Durban offices are part of the same head office
- Truro House, 17 Truro House, Victoria Embankment Street, Durban 4001: 031 360 6911
- Provincial Examinations and Assessments, at the same Truro House address: 031 368 1061, also 031 368 1022 and 031 368 1024
Anything to do with the National Senior Certificate — a result, a remark, a certificate, an irregularity — is a Provincial Examinations matter and belongs to the Durban number, not to a Pietermaritzburg building.
Named officials, and why they are not listed here
The department publishes a contact person and an individual work mailbox against most of these buildings. Those are personal staff addresses rather than office ones, they change when staff change, and they are not repeated here. The building landline is the published route and it survives a transfer.
Start at the school, then the district
Head office sets policy, handles procurement, educator appointments and payroll, and answers for the department as a whole. Anything about a particular learner — admission, transfer, a fee exemption, a lost report — is handled by the school and then by the circuit or district office. The department publishes a District Offices directory alongside the head office one, and going straight to Pietermaritzburg with a learner query gets it sent back down the chain.