Government · Contact details
Pinetown Licensing Office Contact Details
The licensing office most people mean by “Pinetown licensing office” is the Pinetown Road Traffic Inspectorate (RTI) testing centre at the corner of the M1 and Stockbill Road. It is run by the KwaZulu-Natal Department of Transport, not the municipality, and is listed as a Grade A driving licence testing centre in the department’s eThekwini district. The numbers below come from the department’s Driving Licence Testing Centre contact list dated 23 June 2026.
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Official contact channels
| What it is for | Contact |
|---|---|
| Pinetown RTI telephone | 031 700 0504 |
| Alternative lines | 031 700 0806 or 031 700 0074 |
| Fax | 031 700 1521 |
| Regional office, eThekwini district | 031 700 2222 |
| Physical address | Cnr M1 & Stockbill Road, Pinetown, 3600 |
| Postal address | Private Bag X1, Ashwood, 3605 |
The same three landlines are listed for the station commander and counter staff, so any of them reaches the centre. The department’s list also carries officials’ personal cellphone numbers; we have not reproduced those.
Services and responsibilities
The KZN Department of Transport lists Pinetown RTI in its register of driving licence and learner’s licence testing centres. That is the place to ask about learner’s and driving licence tests at this centre and about booking at it.
Pinetown has not had its own council since 2000, when it became part of the eThekwini Metropolitan Municipality. For municipal services such as rates, water or electricity accounts in Pinetown, contact eThekwini on 031 311 1111 or sizakala@durban.gov.za rather than the testing centre.
Office/address information
- The centre is at the M1 and Stockbill Road intersection in Pinetown.
- Post goes to Private Bag X1, Ashwood, 3605, not to a Pinetown street address.
- Operating hours are not published in the department’s list. Phone before you travel, especially near month-end or public holidays.
Applications and escalation
Take your ID and any booking or application reference when you go. If the centre cannot resolve a problem, the eThekwini district regional office is on 031 700 2222. If anyone offers to guarantee a test pass, sell a licence or “skip the queue” for cash, that is corruption: do not pay, and report it to the National Anti-Corruption Hotline on 0800 701 701.
Sources
- KZN Department of Transport contacts: Driving Licence Testing Centres list dated 23 June 2026, read 14 September 2026
- eThekwini Municipality published contact details