Healthcare · Contact details
Mediclinic Ermelo Contact Details
Mediclinic Ermelo Hospital is at 25 Mel Mentz Street, Ermelo, 2356. Its local number is 017 801 2600, which is also its emergency department number. The Mediclinic national line is 086 122 2776. We read this on mediclinic.co.za on 24 September 2026.
Official contact details
| National number | 086 122 2776 |
|---|---|
| Hospital and emergency department | 017 801 2600 |
| Second local number | 017 801 2799 |
| Physical address | 25 Mel Mentz Street, Ermelo, 2356 |
| Postal address | Postnet Suite 635, Private Bag X9013, Ermelo, 2350 |
| None published, forms only |
The local number is the emergency department
Mediclinic lists 017 801 2600 twice on its Ermelo pages, and the two labels are easy to miss.
On the contact page it appears as the alternative number. On the hospital’s home page the same digits appear as the Emergency Department number.
They are one number. That is useful to know in an emergency, because it means the direct Ermelo line reaches the emergency department rather than a general switchboard.
It also means a routine enquiry on that number is landing in the emergency department. For admissions, accounts or a general question, use the national number 086 122 2776 or one of the online forms instead, and keep 017 801 2600 for what it is.
A third number, 017 801 2799, is published alongside the others without a label.
There is no email address
The contact page shows a heading marked E-Mail, but no address follows it. Mediclinic routes all written contact through web forms instead.
Which form matters. Mediclinic provides a separate Compliments and Complaints form, and states explicitly that if you need information or feedback that is not a complaint or compliment, you should use the relevant form from its list rather than that one.
The general Patient Enquiry form asks for your name, current city, email, contact number and message, and marks several of those as mandatory.
So do not go looking for an ermelo at mediclinic address. None is published, and guessing one will bounce.
Watch the addresses, they are mislabelled
Mediclinic’s Ermelo contact page contains a labelling error that could send a letter to the wrong place.
It prints the heading “Physical Address” twice, once for 25 Mel Mentz Street and again for Postnet Suite 635, Private Bag X9013. The second is plainly a postal address, not a physical one, and the hospital’s own home page labels it correctly as the postal address.
Use 25 Mel Mentz Street, Ermelo, 2356 to go there, and Postnet Suite 635, Private Bag X9013, Ermelo, 2350 to post something.
Note also that the two carry different postal codes, 2356 for the street and 2350 for the private bag. That is normal for a private bag, but it means you cannot use one code for both.
The towns Ermelo serves
Mediclinic states that its Ermelo hospital serves the communities of Hendrina, Bethal, Carolina, Piet Retief, Amersfoort and Volksrust, as well as Ermelo itself.
That is a wide catchment across southern Mpumalanga, and several of those towns are an hour or more away. If you are travelling in from one of them, phone ahead on 017 801 2600 rather than assuming a service is available.
Mediclinic publishes the hospital’s service offerings and a Find a Doctor facility on the same site, which is the practical way to check whether a particular specialty is available at Ermelo before travelling.
Before you go
Mediclinic offers online pre-admission, which is worth completing before a planned procedure rather than arriving to do the paperwork.
It also publishes private fixed fees, and both patient experience and clinical quality results for its hospitals, all on the hospital’s own pages.
Take your identity document, your medical aid card and membership number, and any referral letter. For an admission, the medical aid authorisation number is the thing most often missing.
Frequently asked questions
What is the Mediclinic Ermelo contact number?
The numbers listed on this page for Mediclinic Ermelo are 086 122 2776 (National number), 017 801 2600 (Hospital and emergency department) and 017 801 2799 (Second local number).
Where is Mediclinic Ermelo located?
The Physical address listed on this page is 25 Mel Mentz Street, Ermelo, 2356.
How do I know these Mediclinic Ermelo details are correct?
We only list details read from the official website or channels of Mediclinic Ermelo, and this page shows the date they were checked. Confirm on the official site before you share personal information or make a payment.
Sources
- Mediclinic Ermelo contact page, mediclinic.co.za/en/ermelo/contact.html, for the telephone numbers, the physical and postal addresses, the duplicated address label and the guidance on which form to use (read 24 September 2026)
- Mediclinic Ermelo home page, mediclinic.co.za/en/ermelo/home.html, for the emergency department number, the correctly labelled postal address, the list of communities served and the pre-admission, fixed fees and quality results facilities (read 24 September 2026)