All Life Funeral Cover Contact Details

For AllLife funeral cover, call sales on 0861 25 55 43 for a new quote, or customer care and claims on 0861 55 55 59; the email address is info@alllife.co.za. AllLife (Pty) Ltd is an authorised financial services provider best known for life cover for people with HIV, diabetes and chronic illness, and it also sells Funeral Cover.

AllLife does not publish a separate funeral-only number, so the lines below are its general ones. For AllLife’s other products, see the main AllLife contact details page.

AllLife funeral cover contact details at a glance

Route	Details
Sales (new funeral cover quotes)	0861 25 55 43
Customer care	0861 55 55 59
Claims (including funeral claims)	0861 55 55 59
Ambulance assistance	0861 55 55 59
Email	info@alllife.co.za
Online claim form (cover type: Funeral Cover)	alllife.co.za/claims/
Funeral cover quote call-back form	alllife.co.za/solutions/funeral-cover/
Postal address	PO Box 787159, Sandton, 2196

Official AllLife funeral cover route

To take out funeral cover, call AllLife sales on 0861 25 55 43, or complete the quote form on alllife.co.za/solutions/funeral-cover/ and AllLife will phone you back.

Existing policyholders should call customer care on 0861 55 55 59 or email info@alllife.co.za. The same number handles claims and ambulance assistance.

AllLife has offices at 13th Floor Rennie House, 19 Ameshoff Street, Braamfontein, Johannesburg 2000, and at 3rd floor Standard Bank Building, 26 Matthews Meyiwa Road, Berea, Durban. Post goes to PO Box 787159, Sandton, 2196.

Funeral claims and policy support

To claim on an AllLife funeral policy:

1. Call 0861 55 55 59, or complete the online claim form on alllife.co.za/claims/ for a call-back and choose the cover type “Funeral Cover”.
2. A consultant explains the process and helps you with the documents.
3. Submit the completed documents to the claims team as soon as possible. They may ask for more information.
4. Once the claim is validated, you are told the outcome. Approved claims are paid as per the wishes of the life insured.

The documents AllLife asks for on a funeral claim are:

• The AllLife funeral claim form
• The death certificate
• The BI-1663 notice of death
• The deceased’s ID
• The beneficiary’s ID and bank statement

AllLife aims to pay valid funeral claims within 48 hours of receiving all the documents and verifying the claim.

Eligibility, account or policy requirements

AllLife describes its Funeral Cover this way:

• Cover of up to R70,000, and double the cover amount if death is the result of an accident.
• No underwriting, no medical tests and a paperless application.
• The policy can include a spouse and up to 5 minor children.
• Cover starts from R50 per month, priced on your risk profile.
• Premiums are paid 11 months of the year, with a premium holiday in December.
• AllLife states there is no waiting period: cover starts once the first payment is made.

AllLife (Pty) Ltd is registered as 2004/008283/07 and is an authorised financial services provider, FSP 4946. Its products are insured by Old Mutual Alternative Risk Transfer Limited, a licensed life insurer.

Escalation route

AllLife does not publish a separate escalation line for funeral cover. Raise complaints with customer care on 0861 55 55 59 or in writing to info@alllife.co.za, and keep your policy number and any reference number you are given.

For other insurers, browse the insurance and medical aid hub or the insurance directory A listings.

Frequently asked questions

What is the All Life funeral cover contact number?

For a new quote, call sales on 0861 25 55 43. For existing policies and claims, call 0861 55 55 59.

How do I claim on AllLife funeral cover?

Call 0861 55 55 59 or use the online claim form with the cover type “Funeral Cover”. You will need the claim form, death certificate, BI-1663, both IDs and the beneficiary’s bank statement.

How quickly does AllLife pay funeral claims?

AllLife aims to pay valid funeral claims within 48 hours of receiving all documents and verifying the claim.

Does AllLife funeral cover have a waiting period?

AllLife states there is no waiting period and that cover starts once the first payment is made.

What is the AllLife email address?

Email info@alllife.co.za.

Sources

• AllLife, Contact: alllife.co.za/contact/, read 2026-09-26
• AllLife, Funeral Cover: alllife.co.za/solutions/funeral-cover/, read 2026-09-26
• AllLife, Claims: alllife.co.za/claims/, read 2026-09-26