Insurance & Medical Aid · Contact details
Dischem Life Cover Contact Details
The Dis-Chem life cover contact number is 0800 000 123, and the general email address is hello@dischemlife.co.za. Dis-Chem Life (Pty) Ltd is Dis-Chem’s life insurance arm, an authorised financial services provider whose products are underwritten by Guardrisk Life Limited.
Dis-Chem Life is separate from the Dis-Chem pharmacy Careline (0860 347 243) and from Dis-Chem Health, which sells medical insurance. For pharmacy and store queries, see the main Dis-Chem contact details page.
Dis-Chem Life cover contact details at a glance
| Route | Details |
|---|---|
| Dis-Chem Life contact support | 0800 000 123 |
| General / account information email | hello@dischemlife.co.za |
| Privacy office (PAIA / POPIA requests) | privacyoffice@dischemlife.co.za |
| Online life cover quote | dischemlife.co.za/products/life/quote |
| Call me back request | dischemlife.co.za/life-cover/ |
| Dis-Chem app | Google Play, App Store and App Gallery |
| Address | Atholl Towers, 129 Patricia Road, Sandown, Sandton, Gauteng, 2191 |
Official Dis-Chem Life route
Dis-Chem Life lists 0800 000 123 as its contact support number. Its PAIA manual gives the same number, written as 080 000 0123, alongside hello@dischemlife.co.za for general and account information. Requests about your personal information under PAIA or POPIA go to privacyoffice@dischemlife.co.za.
If you want to buy cover, you can get a quote online at dischemlife.co.za/products/life/quote or use the Call Me Back button on the life cover page. Dis-Chem Life does not publish separate phone hours on its website.
Life cover products and support
- Life cover: personal life cover up to R10 million, with no paperwork and cover in minutes.
- Critical Illness Cover: up to R6 million.
- Disability Cover: up to R30 million as a lump sum.
- Income Protection: up to R250 000 per month.
- Education Protection.
Dis-Chem Life says valid claims are paid in 4 to 48 hours. Policyholders also unlock Dis-Chem Better Rewards (20% to 100% off) and a complimentary annual HealthCheck at any Dis-Chem store. Better Rewards is Dis-Chem’s loyalty programme: it is not an insurance product and is not offered by Guardrisk.
Eligibility and policy requirements
Cover is available to people managing a chronic condition. You can sign up online, on a call or in person with an in-store advisor.
- Get a quote online at dischemlife.co.za/products/life/quote, or request a call back.
- Activate your cover online, on a call or in person.
- Go for the complimentary HealthCheck at any Dis-Chem store to increase your benefits.
Escalation route
Dis-Chem Life does not publish a separate complaints line on its website. Use 0800 000 123 or hello@dischemlife.co.za and keep your policy number and a record of each contact. Dis-Chem Life (Pty) Ltd is an authorised FSP (FSP 50594), and its products are underwritten by Guardrisk Life Limited (FSP No 76), a licensed life insurer.
Its registered address is Atholl Towers, 129 Patricia Road, Sandown, Sandton, Gauteng, 2191. For other insurers, browse the insurance and medical aid hub or the insurance directory C to D listings.
Frequently asked questions
What is the Dischem life cover contact number?
Call Dis-Chem Life on 0800 000 123. The pharmacy Careline, 0860 347 243, is a different line.
What is the Dis-Chem Life email address?
Email hello@dischemlife.co.za. Privacy requests go to privacyoffice@dischemlife.co.za.
Who underwrites Dis-Chem life cover?
Guardrisk Life Limited (FSP No 76) underwrites the products. Dis-Chem Life is FSP 50594.
How fast does Dis-Chem Life pay claims?
Dis-Chem Life says valid claims are paid in 4 to 48 hours.
Can I get Dis-Chem life cover with a chronic condition?
Yes. Dis-Chem Life says its cover is available to people managing a chronic condition.
Sources
- Dis-Chem Life, Home page: dischemlife.co.za/, read 2026-09-26
- Dis-Chem Life, Life cover: dischemlife.co.za/life-cover/, read 2026-09-26
- Dis-Chem Life, PAIA Manual (PDF): cdn.dischemlife.co.za/legal/, read 2026-09-26