Mining & Resources · Contact details
Richards Bay Minerals Contact Details
The Richards Bay Minerals contact number is +27 35 901 3111, the RBM main telephone line for general enquiries. RBM does not publish a general email address, so postal mail goes to PO Box 401, Richards Bay 3900. Journalists use Rio Tinto’s media contacts page instead, and company documents such as the PAIA manual are downloadable from RBM’s page on riotinto.com.
Richards Bay Minerals (RBM) is a heavy mineral sands miner and smelter in Richards Bay, KwaZulu-Natal, and South Africa’s largest mineral sands producer, majority-owned by Rio Tinto. RBM no longer runs its own website: rbm.co.za now points to its page on riotinto.com. RBM is its own company, separate from NOSA Richards Bay and Richards Bay Coal Terminal.
Richards Bay Minerals contact details at a glance
| Route | Details |
|---|---|
| RBM main telephone | +27 35 901 3111 |
| Rio Tinto media contacts | riotinto.com/en/news/media-contacts |
| Postal address | PO Box 401, Richards Bay 3900 |
| Physical address | The Farm RBM, The Farm No 16317, Richards Bay 3901 |
| None published for general enquiries |
Richards Bay Minerals contact number and postal address
Call RBM on +27 35 901 3111 for general enquiries, or write to PO Box 401, Richards Bay 3900. RBM does not publish a general email address on its Rio Tinto page, so the phone line and post are the two routes for anything that is not a media question.
Journalists should use the Rio Tinto media contacts page at riotinto.com/en/news/media-contacts, which is linked from the RBM page. Suppliers and community members can download RBM’s Supplier Development Programme, Social and Labour Plan and PAIA manual from the same page on riotinto.com.
Complaints, records requests and other escalation
RBM does not publish a separate complaints or escalation line. Use the main number, +27 35 901 3111, and ask to be put through to the right department. For formal requests for company records, RBM’s PAIA manual is available on its Rio Tinto page.
What Richards Bay Minerals does and who owns it
RBM mines coastal sand dunes in northern KwaZulu-Natal and produces mainly zircon, rutile, iron and slag. It has been operating since 1976. It runs 4 mines in the Zulti North lease area, a mineral separation plant and a smelter. Rio Tinto has lifted the suspension on the Zulti South project, with a $473m investment to extend mine life to 2050.
RBM is a joint venture. Rio Tinto owns 74%, and Blue Horizon owns 24%. Blue Horizon is an investor consortium that includes the host communities of Mbonambi, Sokhulu, Mkhwanazi and Dube. An employee trust holds the rest.
RBM says it has rehabilitated more than 3,600 hectares of mined dunes with native plants. Cultural artefacts found in its mining areas are housed at the Mananga Heritage Centre in KwaMbonambi and the KwaSokhulu Heritage Centre.
Where Richards Bay Minerals is
RBM’s operation is at The Farm RBM, The Farm No 16317, Richards Bay 3901. Post goes to PO Box 401, Richards Bay 3900. RBM does not publish office hours.
For other mining companies, browse the mining and resources hub or the mining directory M to R listings.
Frequently asked questions
What is the Richards Bay Minerals contact number?
RBM’s main telephone number is +27 35 901 3111. There is no general email address published, and no separate complaints line.
What is the RBM postal address?
PO Box 401, Richards Bay 3900. The operation itself is at The Farm RBM, The Farm No 16317, Richards Bay 3901.
Does RBM have its own website?
No. rbm.co.za now redirects to RBM’s page on riotinto.com, where its contact details and documents are published.
Who owns Richards Bay Minerals?
Rio Tinto owns 74%, Blue Horizon 24%, and an employee trust the remainder. Blue Horizon is an investor consortium that includes the host communities of Mbonambi, Sokhulu, Mkhwanazi and Dube.
How do I contact RBM for media or press enquiries?
Use the Rio Tinto media contacts page at riotinto.com/en/news/media-contacts, which is linked from the RBM page on riotinto.com.
Sources
- Rio Tinto, Richards Bay Minerals: riotinto.com/en/operations/africa/richards-bay-minerals, read 2026-09-26
- Rio Tinto, RBM PAIA manual (PDF, address only): cdn-rio.dataweavers.io/-/media/content/documents/operations/rbm/rt-rbm-paia-manual.pdf, read 2026-09-26