Telecoms & Internet · Contact details
Mondo Telkom Deals Contact Details
For Mondo’s Telkom deals, call Mondo Mobile on 0861 238 888, which handles phone contract, SIM-only and internet deals. Mondo is an online reseller and comparison store for deals on Vodacom, MTN and Telkom; it is not Telkom itself.
Mondo handles its own sales and applications. If you already have a Telkom account or a network problem, that still goes to Telkom. For other providers, browse the telecoms and internet hub.
Mondo Telkom deals contact details at a glance
| Route | Details |
|---|---|
| Mondo Mobile (phone, SIM-only & internet deals) | 0861 238 888 |
| Mondo Financial | 0861 586 284 |
| Contact form (nature of enquiry: Phone, SIM Only & Internet Deals) | mondo.co.za/contact |
| Track my application | mondo.co.za/track-application |
| Telkom deals listing | mondo.co.za/phones/network/telkom |
| Mondo Connect complaints email | customercare@mondo.co.za |
| Mondo Connect complaints phone (no email access) | 086 123 8888 |
| Office hours | Monday to Friday 8AM to 5PM |
Official contact channels
Call Mondo Mobile on 0861 238 888 about a Telkom phone contract, SIM-only or internet deal. Mondo’s office hours are Monday to Friday, 8AM to 5PM.
You can also send a message through the contact form on mondo.co.za/contact and choose “Phone, SIM Only & Internet Deals” as the nature of your enquiry. If you have already applied, use Track My Application at mondo.co.za/track-application to check its progress.
Mondo Financial has a separate number, 0861 586 284.
What this organisation provides
Mondo sells Telkom, Vodacom and MTN phone contract, SIM-only and internet deals online. Its Telkom phone deals are listed at mondo.co.za/phones/network/telkom, where you can compare contracts and prices before you apply.
Rewardsco Group is the controlling company of Mondo Connect (Pty) Ltd, Mondo Mobile (Pty) Ltd and Mondo Financial (Pty) Ltd.
Address and operating information
Mondo does not publish a physical or postal address on its contact or about pages. It works online and by phone, Monday to Friday from 8AM to 5PM.
Support and escalation routes
Mondo’s complaints policy says all complaints must be sent in writing, with supporting documents, to Mondo Connect (Pty) Ltd at customercare@mondo.co.za. If you do not have access to the internet, you can phone 086 123 8888 instead.
- Email customercare@mondo.co.za with a description of the complaint and your supporting documents.
- Expect an acknowledgement within 24 hours.
- Standard complaints are resolved in 7 to 14 working days. Complex cases get feedback within 21 working days, with updates at least every 10 working days.
For more providers, see the telecoms directory M listings.
Frequently asked questions
What is the Mondo Telkom deals contact number?
Call Mondo Mobile on 0861 238 888 for phone contract, SIM-only and internet deals, Monday to Friday 8AM to 5PM.
Is Mondo the same as Telkom?
No. Mondo is an online reseller that sells Telkom, Vodacom and MTN deals. Existing Telkom account or network issues go to Telkom.
How do I check my Mondo application?
Use Track My Application at mondo.co.za/track-application.
How do I complain to Mondo?
Email customercare@mondo.co.za with supporting documents. If you have no internet access, call 086 123 8888. Mondo acknowledges complaints within 24 hours.
Sources
- Mondo, Contact: mondo.co.za/contact, read 2026-09-26
- Mondo, Complaints policy: mondo.co.za/legal/complaints-policy, read 2026-09-26
- Mondo, Telkom phone deals: mondo.co.za/phones/network/telkom, read 2026-09-26
- Mondo, home page: mondo.co.za/, read 2026-09-26