SA Taxi finances minibus taxis in South Africa, from offices in Midrand, Gauteng.
SA Taxi is a credit provider rather than a taxi operator. It does not run routes and it does not take passenger bookings, so a fare or a route enquiry belongs with the taxi association in your area.
A taxi loan is a credit agreement under the National Credit Act. Ask for the total cost of credit in rands and check what insurance has been bundled into the instalment, because vehicle and credit life cover are commonly included and are commonly not explained.
This page covers how to contact SA Taxi in South Africa. The details below were taken from the official SA Taxi contact page rather than from any third-party directory.
ContactDetails.co.za is an independent directory. We are not SA Taxi and cannot act on your behalf. Everything on this page is a routing aid so you reach the right official channel quickly.
SA Taxi contact numbers
These routes were verified against the official SA Taxi contact page on 23 August 2026. Contact numbers do change, so confirm on the official page before relying on one for anything urgent.
| What it is for | Contact |
|---|---|
| Switchboard | 011 550 9300 |
| Account enquiries | 011 550 9460 |
| Fax | 011 550 9610 |
| National Credit Regulator | 0860 627 627 |
| National Financial Ombud | 0860 800 900 |
Business hours are Monday to Friday from 08:00 to 18:00 and Saturday from 08:00 to 13:00. The address is 15th Road, Randjespark, Midrand.
SA Taxi finances minibus taxis; it is a credit provider rather than a taxi operator. A taxi loan is a credit agreement under the National Credit Act, so ask for the total cost of credit in rands and check what insurance has been bundled in, because vehicle and credit life cover are commonly included.
Self-service options before you call
- Check the official site at sataxi.co.za, which carries the current contact details and any online enquiry form.
- Calling outside peak times. Monday mornings and the hour after 17:00 are usually the worst for South African contact centres.
What to have ready before you call
- A clear one line summary of what you need resolved.
- Your account, order or reference number if you already have one.
- The identity document or account holder details, since most South African providers verify who you are before discussing an account.
- Dates, amounts and any error message exactly as it appeared.
- A pen and paper for the reference number. Ask for one every time, because without it a follow up call starts from nothing.
Insurance sold with credit or at a till
- You may not have chosen it. Credit life, warranty and product cover are commonly added at the point of sale with finance or a store account, and many policyholders first notice on a bank statement.
- Where cover is required by a credit agreement, you can usually substitute your own. Comparing is worth the hour, because point-of-sale cover is rarely the cheapest available.
- It does not always cancel when the credit ends. Premiums for cover attached to a settled or sold asset can keep going off. Check any debit order you cannot account for.
- Credit life is one of South Africa’s most unclaimed benefits. It settles the outstanding balance on death, disability or retrenchment. Families routinely keep paying a debt that a policy should have cleared.
- The retailer failing does not cancel the policy. The underwriter carries the risk and still owes the benefit, whatever happened to the shop.
Your policy schedule and your most recent statement between them name the underwriter, the administrator and the credit provider. Those three names decide who answers a claim.
Complaints and escalation
If a first call does not resolve the matter, escalate through the provider’s own complaints process. Unresolved complaints about banking, credit or insurance go to the National Financial Ombud on 0860 800 900, free of charge, and credit agreement conduct goes to the National Credit Regulator on 0860 627 627.
Keep a short written log of each contact: the date, the channel you used, the name of the agent and the reference number. Most financial complaint processes ask for exactly that history, and having it ready is usually the difference between a fast resolution and starting over.
Avoiding fake SA Taxi contact numbers
Contact details for well known South African brands are a common target for impersonation. Numbers that look official appear in search ads, social media replies and cloned websites, and the person answering is not SA Taxi.
- Reach SA Taxi through the official site at sataxi.co.za rather than through a number in a search advert or a social media reply.
- SA Taxi will never ask you for your full card number, PIN, CVV, online banking password or a one time PIN. Nobody legitimate needs those to help you.
- Treat any caller who creates urgency, asks you to install remote access software, or asks you to move money to a safe account as fraudulent, and end the call.
- If you are unsure whether a call was genuine, hang up and dial the official number yourself rather than calling back a number the caller gave you.
Related contact pages
Frequently asked questions
What is the SA Taxi contact number?
The routes are listed in the table above, with what each one is for. The main route is 011 550 9300. Confirm it on sataxi.co.za before relying on it, since numbers are changed from time to time.
How do I know a SA Taxi number is genuine?
Check it against the official site at sataxi.co.za. A number that only appears in a search advert, a social media reply or a third-party directory should not be trusted for anything involving your account, your money or your identity document.
What should I do if nobody resolves my query?
Ask for the complaint reference and the escalation path on your first call, then follow the escalation route described above. Keep the dates, agent names and reference numbers, because every formal complaint process will ask for them.
Can ContactDetails.co.za resolve this for me?
No. We are an independent directory, not SA Taxi, and we have no access to your account. Everything here is a routing aid so that you reach the correct official channel with the right information in hand.
Is there a cost to calling these numbers?
South African 0860 and 0861 numbers are charged at a share-call or standard rate depending on your provider, and 0800 numbers are toll free from a landline. Calls from a mobile are billed at your own operator’s rate, so check your plan if cost matters.
Contact routes on this page were checked against the official SA Taxi source on 23 August 2026. If you find a detail that has changed, the official source is always the authority.