Transport & Logistics · Contact details
Road Freight Bargaining Council Contact Details
The road freight bargaining council is the National Bargaining Council for the Road Freight and Logistics Industry, or NBCRFLI, and its main office number is 011 703 7000. It has operated since 1946. Its provident fund has separate lines for employers and employees, so a driver calling the employer number reaches the wrong desk.
NBCRFLI contact details
| What it is for | Contact |
|---|---|
| Main office | 011 703 7000 |
| Share call | 0861 777 996 |
| General email | info@nbcrfi.co.za |
| Provident fund, employers | 087 702 2320 or info@rflipf-sanlam.co.za |
| Provident fund, employees | 086 173 5473 or members@rflipf-sanlam.co.za |
| Main office address | 31 De Korte Street, Braamfontein, Johannesburg, 2001 |
| Office hours | Monday to Friday, 08:00 to 16:30 |
What the NBCRFLI does
The council administers the collective agreements that set wages and conditions in the road freight and logistics industry, and publishes the wage tables, main agreements and circulars that go with them. It handles registration of employers and employees, exemptions, dispute resolution and compliance enforcement, and runs designated agents in the field. Its service areas are grouped as payouts, returns processing, returns control, provident fund, health plan and general enquiries.
Bargaining council payouts and where to enquire
Payouts are one of the council’s listed service areas, and a payout query starts with the council itself on 011 703 7000 or 0861 777 996, or by email to info@nbcrfi.co.za. Where the query is about a retirement fund benefit, the provident fund is administered with Sanlam and has its own routes: employers on 087 702 2320 or info@rflipf-sanlam.co.za, employees and members on 086 173 5473 or members@rflipf-sanlam.co.za. A complaint about a retirement fund benefit that the fund does not resolve goes to the Pension Funds Adjudicator.
Where the NBCRFLI head office is and its hours
The main office is at 31 De Korte Street, Braamfontein, Johannesburg, 2001, and office hours are Monday to Friday from 08:00 to 16:30. The council also lists regional offices and designated agents on its website, so a query tied to a specific area is better taken to the closest council office, which the online query form asks you to select. Note that the council email address sits on the nbcrfi.co.za domain while the website is nbcrfli.org.za, reflecting the older industry name before logistics was added.
Disputes and what to have ready
Take a wage, deduction or conditions dispute to the council, since enforcing the collective agreement is its function rather than the employer’s own internal process. The council asks that you avoid sending full identity numbers or bank details through its online query form.
Guide: What Is a Bargaining Council? When to Use One Instead of the CCMA
Frequently asked questions
What is the NBCRFLI contact number?
The main office is on 011 703 7000, with a share call line on 0861 777 996. General email is info@nbcrfi.co.za.
Who do I call about a provident fund payout?
Employers call 087 702 2320 and employees call 086 173 5473. A benefit complaint the fund does not resolve goes to the Pension Funds Adjudicator.
Where is the road freight bargaining council head office?
The head office is at 31 De Korte Street, Braamfontein, Johannesburg, 2001, open Monday to Friday from 08:00 to 16:30.
How do I lodge a wage dispute with the NBCRFLI?
Contact the council on 011 703 7000 or 0861 777 996, or take the query to the closest regional office listed on its website. Enforcing the collective agreement is the council’s function.
Sources
- NBCRFLI contact page: nbcrfli.org.za/contact
- NBCRFLI regional offices: nbcrfli.org.za/contact/regional-offices