Utilities · Contact details
Recharger Contact Details
The Recharger contact number is 010 880 8000, and vending support is on 087 237 7011. Recharger Prepaid Meters is an Umhlanga, Durban based supplier of prepaid electricity and water sub-meters for landlords and meter owners, with vouchers sold through retailers, bank apps and its own Pay Portal.
Recharger is not a municipal or Eskom service. Its sub-meters sit behind the utility meter and do not replace it, so supply faults on the main municipal or Eskom connection are not handled here. For other water and power providers, see the utilities hub.
Recharger contact details at a glance
| Route | Details |
|---|---|
| Main line | 010 880 8000 |
| Vending support | 087 237 7011 |
| General email | admin@recharger.co.za |
| Meter registration forms (WhatsApp) | 081 791 8379 |
| Meter registration forms (email) | info@recharger.co.za |
| Registration changes, banking details, change of ownership | regforms@recharger.co.za |
| Online customer portal (register meter, tamper codes) | customerportal.recharger.co.za |
| Business hours | 8:00 to 22:30 Monday to Sunday |
| Address | 96 Armstrong Avenue, La Lucia, Umhlanga, Durban, 4051 |
Official contact channels
Call the main line, 010 880 8000, for general queries, meter problems and tamper issues that do not clear. Vending support, for voucher and token purchase questions, is on 087 237 7011. General written queries go to admin@recharger.co.za.
Meter owners have three more routes:
- Registration forms: send completed forms by WhatsApp to 081 791 8379 or by email to info@recharger.co.za.
- Changes to an existing registration: banking detail updates and change of ownership go to regforms@recharger.co.za.
- Customer portal: customerportal.recharger.co.za is where owners register a profile and meters and get tamper codes.
What Recharger provides
Recharger supplies prepaid sub-meters that let a landlord or property owner sell electricity and water to tenants on a prepaid basis. Tenants buy vouchers at retailers such as Pick n Pay, Shoprite Checkers and Spar, on major banking apps (FNB, Absa and Capitec) or on Recharger’s Pay Portal.
Meter owners must register their sub-meters. Registration needs a copy of the owner’s ID plus a recent bank statement or bank confirmation letter. There is no registration fee and the owner must be 18 or older. Activation takes about 30 minutes to 2 hours after a successful registration.
For chain store vending, Recharger deducts an 11% (excl VAT) chain store fee, plus a monthly service fee of R29.00 (excl VAT) per sub-meter, taken from the owner’s rebate in months with purchases. Rebates cover the calendar month and are paid on or before the 3rd business day of the following month; allow 3 to 5 working days for the money to reflect.
How to register a meter
- Register a profile on customerportal.recharger.co.za, click register and upload your ID and bank proof.
- If you cannot register online, call 010 880 8000, WhatsApp 081 791 8379 or email info@recharger.co.za.
- Allow about 30 minutes to 2 hours for activation once registration succeeds.
Address and operating information
Recharger’s office is at 96 Armstrong Avenue, La Lucia, Umhlanga, Durban, 4051. Business hours are 8:00 to 22:30, Monday to Sunday.
Support and escalation routes
Tokens not loading: first check that the meter number used at purchase matches your meter. If the problem persists, call 010 880 8000.
Meter in tamper mode: this can happen after loadshedding or power surges. The meter owner gets a tamper code on the customer portal. If tamper mode persists, call 010 880 8000.
Recharger does not publish a separate escalation line; the main line and admin@recharger.co.za are the routes for unresolved queries. To compare other providers, browse the utilities directory A to R.
FAQs
What is the Recharger contact number?
The main line is 010 880 8000 and vending support is 087 237 7011. Both are listed with business hours of 8:00 to 22:30, Monday to Sunday.
What is the Recharger WhatsApp number?
Recharger lists 081 791 8379 on WhatsApp for sending completed meter registration forms.
My Recharger token is not loading. What do I do?
Check the meter number you used when buying. If it was correct and the problem persists, call 010 880 8000.
How do I change banking details or ownership on a Recharger meter?
Email regforms@recharger.co.za for registration changes, banking detail updates and change of ownership.
Is Recharger part of Eskom or the municipality?
No. Recharger is a private sub-meter supplier, and its sub-meters do not replace the utility meter.
Sources
- Recharger, Contact us: recharger.co.za/pages/contact-us, read 2026-09-25
- Recharger, Frequently asked questions: recharger.co.za/pages/frequently-asked-questions, read 2026-09-25
- Recharger, Home page: recharger.co.za, read 2026-09-25