Healthcare · Contact details
Welkom Clinic Contact Details
Welkom Clinic is a Free State public health facility, in the Lejweleputswa district. The province publishes departmental and complaints lines rather than a switchboard for each clinic. The Free State health complaints line is 0800 535 554, toll free.
In an emergency call 10177, or 112 from a mobile. ContactDetails.co.za is an independent directory and is not the clinic or the department.
Verified contact routes
| What it is for | Contact |
|---|---|
| Free State health complaints, toll free | 0800 535 554 |
| Departmental hotline | 0861 364 232 |
| Department, Bloemfontein | 051 408 1894 |
| Head office address | Cnr Harvey and Charlotte Maxeke Streets, Bloemfontein, 9300 |
| Ambulance | 10177, or 112 from a mobile |
| District | Lejweleputswa |
The Free State has a Health Ombudsperson
This is worth knowing and is not widely used. The province operates an Office of the Health Ombudsperson, established to protect the rights of people using health facilities and services in the Free State.
It sits above the facility’s own complaints process, so use it when a complaint has already been raised with the facility and has not been resolved, rather than as a first step. Take your reference number and the dates with you.
A goldfields town, and occupational health
Welkom exists because of gold mining, and that shapes the health picture in ways an ordinary clinic page would miss.
- Occupational lung disease is a distinct route from ordinary clinic care. Former mineworkers with silicosis or TB related to mining may have claims that a clinic consultation alone does not address.
- Keep your service record and any medical certificates, because compensation claims turn on employment history as much as on diagnosis.
- TB treatment must be completed, not stopped when you feel better. Interrupted courses are how drug resistant TB develops, and the clinic will arrange treatment support.
- A clinic can start the referral to the services that handle occupational disease. Ask explicitly rather than assuming it happens automatically.
Before you go
- Take your ID and clinic card, and arrive early. Public clinic queues run on arrival time.
- A clinic is primary care, not casualty. Serious injury or chest pain needs a hospital and an ambulance.
- Emergency treatment may not be refused for inability to pay.
Frequently asked questions
What number do I call about Welkom Clinic?
The Free State health complaints line, 0800 535 554, toll free, or the departmental hotline 0861 364 232.
What if the complaint is not resolved?
Escalate to the provincial Office of the Health Ombudsperson, with your reference number and dates.
Which district is Welkom in?
Lejweleputswa, in the Free State goldfields.
Department contact details were read on official government sources on 25 August 2026. Where a detail has changed, the department is the authority.