Teba publishes four separate routes and they are not interchangeable. The head office and the call centre are different numbers, and one of the entries on its site is an SMS shortcode rather than a telephone number.
Official contact channels
- Head office: 011 353 6000
- Call centre: 011 353 6170
- WhatsApp: 011 010 8577
- Anonymous tip-offs, free call: 0800 872 214
- Email: [email protected]
What this organisation provides
Teba works in mine labour services. It lists screening, employee onboarding and risk management, education fund services and recruitment under human resources, alongside tracing services, health services, financial services and community development. Tracing is the service most people approach it for, because it locates former mineworkers and their dependants.
Address and operating information
Teba publishes an office locator and a list of tracing agents rather than a single street address on its contact page, because the work is done through a regional office network rather than from one building. Use the locator to find the office nearest you before travelling.
Support and escalation routes
The entry Teba shows as SMS 32840 is a shortcode for text messages within South Africa only. It is not a telephone number and will not connect if dialled. The tip-off line 0800 872 214 is a free call and is the route for reporting misconduct rather than for service enquiries.
Sources
- teba.co.za/contact/, read 2 September 2026.
- teba.co.za, read 2 September 2026.