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Transport & Logistics · Contact details

Road Freight Bargaining Council Contact Details

Verified 3 September 2026Official source onlyIndependent directoryReport a wrong number

The road freight bargaining council is the National Bargaining Council for the Road Freight and Logistics Industry, or NBCRFLI, which has operated since 1946. Its provident fund has separate lines for employers and employees, so a driver calling the employer number reaches the wrong desk.

Official contact channels

What this organisation provides

The council administers the collective agreements that set wages and conditions in the road freight and logistics industry, and publishes the wage tables, main agreements and circulars that go with them. It handles registration of employers and employees, exemptions, dispute resolution and compliance enforcement, and runs designated agents in the field. Its service areas are grouped as payouts, returns processing, returns control, provident fund, health plan and general enquiries.

Address and operating information

The main office is at 31 De Korte Street, Braamfontein, Johannesburg, 2001, and office hours are Monday to Friday from 08:00 to 16:30. The council also lists regional offices and designated agents on its website, so a query tied to a specific area is better taken to the closest council office, which the online query form asks you to select. Note that the council email address sits on the nbcrfi.co.za domain while the website is nbcrfli.org.za, reflecting the older industry name before logistics was added.

Support and escalation routes

Take a wage, deduction or conditions dispute to the council, since enforcing the collective agreement is its function rather than the employer own internal process. The provident fund is administered with Sanlam and has its own contact routes above, split by whether you are the employer paying over contributions or the member claiming a benefit. A complaint about a retirement fund benefit that the fund does not resolve goes to the Pension Funds Adjudicator. The council asks that you avoid sending full identity numbers or bank details through its online query form.

Sources

  • NBCRFLI contact page: nbcrfli.org.za/contact
  • NBCRFLI regional offices: nbcrfli.org.za/contact/regional-offices