Betway Johannesburg Contact Details

Betway South Africa is an online betting operator and publishes no Johannesburg branch address or branch telephone number. Everything runs through one national number and live chat. What matters more for a dispute is which of its two licensed entities holds your account, because they answer to different provincial regulators.

Local channels

Address

No Johannesburg branch address is published. Betway operates as an online and mobile betting service rather than through retail outlets, so there is no counter to visit in Johannesburg and any address presented elsewhere as a Betway branch should be treated as unverified.

Services at this location

Betway offers sports betting and fixed-odds products, with the site stating that all games are fixed-odds betting events. Account holders manage bets, deposits and withdrawals through the website and app. Betting is restricted to persons aged 18 and over. Support runs through live chat and the standard rate call number, both national rather than branch based.

Parent organisation

Betway South Africa is promoted by two separately licensed companies, and this is the detail that decides where a complaint goes. Eastern Dawn Sports (Pty) Ltd, registration 2021/915692/07, is licensed and regulated by the Mpumalanga Economic Regulator under bookmaker licence 9-2-1-09658. Raging River Trading (Pty) Ltd, registration 2011/134505/07, is licensed and regulated by the Western Cape Gambling and Racing Board under bookmaker licence 10181496-012, first issued on 1 December 2016. Check which entity is named on your account terms, then take an unresolved betting or payout dispute to that entity provincial regulator. Note that the counselling numbers above belong to the National Responsible Gambling Programme and the South Africa Responsible Gambling Foundation, not to Betway, and are for problem gambling support rather than account queries.

Sources