A C Mauff and Partners is not a separate business you can call. It is the registered pathology practice that trades as Lancet Laboratories, which is why the name appears on pathology accounts and reports. To reach it, you contact Lancet Laboratories.
Official contact channels
- Telephone: 0861 LANCET, which dials as 0861 526 238
- Email: [email protected]
- Laboratory and depot locator: lancet.co.za
- Doctor portal: Pathportal on lancet.co.za
What this organisation provides
Lancet Laboratories is a private pathology laboratory group. It receives samples taken by doctors, clinics and its own depots, processes them and returns results to the referring practitioner. Its website carries patient information, guidance on what a pathologist does, a laboratory locator, and a separate Pathportal login restricted to doctors for accessing results. Patients do not usually collect results directly: they go to the referring doctor.
Address and operating information
The registered address is 4 Cedar Street, Richmond, Johannesburg, 2092. Lancet states on its own website that the site is owned by A C Mauff and Partners, registered with the Health Professions Council under practice number 5201055, conducting a pathology practice under the name Lancet Laboratories. That practice number is the one to quote on an account query, since it is what appears on billing to medical schemes.
Support and escalation routes
Query an account or a result through the number or mailbox above, quoting the practice number, the account reference and the date the sample was taken. If the bill went to a medical scheme, the scheme is the other party to any shortfall dispute, and the Council for Medical Schemes handles complaints about how a scheme dealt with a claim. Complaints about the professional conduct of a registered pathologist go to the Health Professions Council of South Africa, which is the body the practice is registered with. Note that the telephone number is a vanity number: the letters LANCET are dialled as 526238.
Sources
- Lancet Laboratories contact details, site header and footer: lancet.co.za
- Lancet Laboratories website disclaimer naming A C Mauff and Partners and practice number 5201055: lancet.co.za/disclaimer/