Dr Imraan Jhetam is a dermatologist practising on the KwaZulu-Natal north coast from two locations, each with its own number. One of the two is a sessional suite rather than a full time room, and that distinction decides which number to call.

Official contact channels

The Ballito room is described as a sessional suite, which means the dermatologist attends on set days rather than being there every day. Ask which days when you book, because turning up in Ballito on a day he is consulting in Umhlanga is the obvious risk with a split practice. The Umhlanga rooms are the primary location.

The professional register that publishes these details includes a field for a practice mobile number, and for this practice it is deliberately left empty. So there is no mobile number to find, and any mobile presented as this practice should be treated with suspicion.

What this organisation provides

The qualifications published are MBChB and FCDerm (SA), the Fellowship of the College of Dermatologists of South Africa, awarded in 2005. He qualified at the Nelson R Mandela School of Medicine at the University of Natal in 1996, worked as an internal medicine registrar at King Edward VIII Hospital in Durban, spent time in the United Kingdom, and was later appointed Head of the Department of Dermatology at Grey Hospital in Pietermaritzburg before moving into full time private practice.

Address and operating information

The two rooms are about twenty five kilometres apart along the coast, Umhlanga Ridge just north of Durban and Ballito further up the N2. Both sit inside medical centres rather than standalone buildings, so use the centre name, Medstone or Ribumed, when navigating rather than the suite number alone.

Support and escalation routes

Dermatology is where the line between medical and cosmetic treatment matters most for cost. A medical scheme generally funds dermatology that treats disease, such as skin cancer, severe acne, psoriasis or eczema, and generally does not fund a procedure done for appearance. Ask at the time of booking which side of that line your treatment falls on and get the procedure codes, because the answer determines whether you are claiming or paying. Some chronic skin conditions are Prescribed Minimum Benefit conditions, which a scheme must cover, so it is worth asking specifically rather than assuming.

A referral is commonly required before a scheme will fund a specialist consultation, so check your plan rules before the appointment. For a complaint about clinical care or professional conduct, the Health Professions Council of South Africa registers dermatologists and handles conduct matters. A complaint about what a scheme paid is separate and goes to the scheme first and then to the Council for Medical Schemes. The Dermatology Society of South Africa is a professional body rather than a regulator, and its own mailbox is for membership and society matters rather than for complaints about a member.

Sources

Related: Dr India Butler Contact Details · Dr Irfaan Hasrod Contact Details · Dr James Butler Contact Details