Ethafeni Clinic Contact Details

Ethafeni Clinic is a City of Ekurhuleni primary health care clinic in Ethafeni Park. The City publishes its address, its reception number and its operating times in its own clinics directory. One warning before you dial: the City prints this clinic reception number without its dialling code, so the number as shown on the municipal page will not connect on its own.

Official contact channels

Ekurhuleni Service Call Centre: 0860 543 000, the route that connects reliably
Clinic reception, exactly as the City prints it: 999-4381
Dialled in full that is 011 999 4381, on the same 011 999 exchange the City prints in full elsewhere in this clinic entry
Life threatening emergencies: 10177, or 011 458 0911, or 112 from a mobile on any network

The missing dialling code is not a typing error on this page. Of the 81 clinic rows in the City directory, 43 print the reception number without a usable dialling code, either as a bare extension like 999-4381 or with the leading zero stripped. If a municipal clinic number looks too short, that is why, and the 011 prefix is what is missing.

If you only need to reach the health service rather than this specific building, the Service Call Centre on 0860 543 000 is the safer first call. It is a full number, it is published in the City site footer, and it can route you.

Services and responsibilities

Municipal primary health care clinic services, delivered under the City Health and Social Development function
The City publishes a Childhood Immunisation Schedule alongside its clinic directory, which sets out which immunisations are due at which ages
Substance abuse care is handled at separate dedicated centres rather than at a clinic like this one

A primary health care clinic is not an emergency unit. For anything life threatening, use 10177 or 112 rather than the clinic number, because a clinic operating on weekday hours will not answer outside them.

Office and address information

Address: 43 Bennin Street, Ethafeni Section, Ethafeni Park. The City table spells the street as Bennin Steet
Operating times: Monday to Friday, 08:00 to 16:30
The City lists no weekend or public holiday hours for this clinic

Arrive well before closing rather than at 16:30. Weekday-only hours with a mid-afternoon close mean the queue is normally capped some time before the doors shut.

Applications and escalation

First escalation: Ekurhuleni Service Call Centre on 0860 543 000, with the date of your visit and the clinic name
The City lists the Manager Nursing Services post for this clinic as vacant, so there may be no named facility-level manager to escalate to
Beyond the municipality, complaints about a health establishment go to the Office of Health Standards Compliance and the Health Ombud, whose current contact details are published on their own site

The vacant post matters in practice. Where the facility-level escalation seat is empty, a complaint left with the clinic can sit unowned, so log it through the call centre and keep the reference number.

Sources

City of Ekurhuleni Clinics and Rehab Centres directory, ekurhuleni.gov.za, read 3 September 2026
City of Ekurhuleni site footer contact numbers, ekurhuleni.gov.za, read 3 September 2026