Citrusdal Apteek Contact Details

Citrusdal Apteek is the pharmacy at 63, on the corner of Voortrekker and Prinsloo Street in Citrusdal. It is registered with the Western Cape health authorities under the English form of its name, Citrusdal Pharmacy, and it has no website of its own, so the provincial health facility register is the source used here.

Official contact channels

Phone: 022 921 2159, the number recorded against this pharmacy in the provincial health facility register
Registered name: Citrusdal Pharmacy, classified as a Private Pharmacy
The pharmacy publishes no website and no email address

If you are searching an official system, look for Citrusdal Pharmacy rather than Citrusdal Apteek. The two names are the same business, and the register confirms it by street number: the pharmacy is recorded at number 63 on the Voortrekker and Prinsloo corner, which is the address the trading name appears at.

What this organisation provides

Community pharmacy services, dispensing and over the counter medicines
Classified in the provincial register as a Private Pharmacy, operating independently rather than as part of a public facility
Citrusdal has a second registered pharmacy, Sederkem Pharmacy, on Augusburg Weg, if this one is closed or out of stock

One caution about that second pharmacy. The register lists a Cape Town 021 number for Sederkem Pharmacy even though Citrusdal dials on 022, which looks like a head office or a data entry issue, so the number is not repeated here. Ask for Sederkem at the address rather than relying on that listing.

Address and operating information

Address: 63, corner Voortrekker and Prinsloo Street, Citrusdal
Operating times: Monday to Friday, 09:00 to 17:00
The register lists no Saturday, Sunday or public holiday hours for this pharmacy

Weekday-only hours matter in a small town. If you need medicine over a weekend, the alternatives in Citrusdal are the hospital and the emergency service rather than a pharmacy: Citrusdal Hospital on 022 921 2153 is a district hospital open 24 hours on Vrede Street, and the Citrusdal EMS Station on 022 921 2035 also runs 24 hours.

For routine primary care rather than dispensing, Citrusdal Clinic on Bohemia Street runs 022 921 2734, Monday to Friday 07:30 to 16:30.

Support and escalation routes

Raise a dispensing or service problem with the pharmacy first on 022 921 2159
Pharmacies and pharmacists in South Africa are regulated by the South African Pharmacy Council, which handles complaints about professional conduct and about how a pharmacy is run
The provincial register records this pharmacy as independent and reporting to Rural Health Services, which is the provincial arm that oversees it
Unresolved consumer complaints about price or service: Consumer Goods and Services Ombud, 0860 000 272

Choose the route by the type of problem. A dispensing error or a question about a pharmacist conduct is a Pharmacy Council matter. A billing or service dispute is a consumer matter and goes to the ombud once the pharmacy has had a chance to resolve it.

Sources

Western Cape Government Department of Health All Health Facilities register, gis.westerncape.gov.za, read 3 September 2026